Front Desk & Admin Associate — Billing & Ops

interstate; City of Rochester (NY); On-site; USD 23,000 - 32,000; Full time

Job summary

Interstate Batteries is seeking an Office Associate to manage front desk duties, phones, paperwork, and basic accounting functions. You will support distributor operations by handling AP/AR tasks, processing invoices, and assisting with customer service and retail activities at the front counter.

The role requires at least one year of administrative or bookkeeping experience, proficiency with Microsoft Office, and strong communication skills.

Qualifications

• High school graduate (or equivalent). Some college preferred.
• At least one year of administrative support experience in a warehouse or retail environment.
• At least one year of bookkeeping or accounting experience, including AP, AR and collections.
• Proficient in Microsoft Office products, including Outlook and Excel.
• Multi-line phone experience required.
• Demonstrated use of professional etiquette required.
• Excellent verbal communication skills are required.
• Previous experience in a customer-facing role is required.

Responsibilities

• Accurately maintain accounts payable and accounts receivable including auditing, paying and filing vendor invoices according to company policy and procedure, collections, preparing customer invoices, purchase orders and delivery tickets accurately and timely.
• Perform monthly, quarterly and year-end close efficiently, accurately and on schedule.
• Verify deposits are accurate and made on a timely basis.
• Upload and download handheld computer devices and process data according to a set schedule.
• Provide exceptional customer service both in person and over the phone
• Supports front counter retail as needed
• Maintain dealer database.
• Assist with inventory count and research variances.
• Follow / fulfill all driver program requirements, as specified by the manager
• All other duties as assigned

Skills

Administrative support

Customer service

Data entry

Multi-line phone handling

Education

High school diploma

Some college

Tools

Microsoft Office

Outlook

Excel

Job description

Interstate Batteries is seeking an Office Associate to manage front desk duties, phones, paperwork, and basic accounting functions. You will support distributor operations by handling AP/AR tasks, processing invoices, and assisting with customer service and retail activities at the front counter.

The role requires at least one year of administrative or bookkeeping experience, proficiency with Microsoft Office, and strong communication skills.