Front Desk Admin & Office Operations Specialist

MOUNTAIN LAKE; Lake Wales (FL); On-site; USD 32,000 - 43,000; Full time

Job summary

Mountain Lake Community seeks a Front Desk Office Administrator to join the corporate office in Lake Wales, FL. The role handles receptionist duties, supports Accounting, Residential Services and Human Resources with basic office operations, and ensures smooth daily flow.

Responsibilities include managing mail, deposits, coordinating mail to members, tracking postage, assisting with month-end close support, and coordinating office events.

Responsibilities

• Reception duties: answer and transfer calls promptly to the correct department/leader and greet all visitors to the corporate office.
• Open and distribute all corporation mail daily.
• Prepare daily bank deposits and/or process electronically.
• Forward mail for Members and residents when not in residence.
• Secretarial/administrative work and special projects for Corporation and Members.
• Maintain monthly postage report for Accounting Department.
• Assist Residential Services for member service requests, billing members, and updating inventory.
• Maintain office supplies by checking inventory and ordering needed items.
• Coordinate Corporate office events such as birthdays and office lunches.
• Postage – forwarding mail to members on the last Monday of each month.
• Postage machine refill/updates/maintenance.
• Deposit checks for Historic Colony House: review docs, copy checks, update worksheets, create deposit slips, and coordinate bank deposit.
• Administrative duties for Mountain Lake Community as needed.
• Provide support to Accounting during month-end close as needed.
• Assist the Director of Human Resources with general HR support.

Job description

Mountain Lake Community seeks a Front Desk Office Administrator to join the corporate office in Lake Wales, FL. The role handles receptionist duties, supports Accounting, Residential Services and Human Resources with basic office operations, and ensures smooth daily flow.

Responsibilities include managing mail, deposits, coordinating mail to members, tracking postage, assisting with month-end close support, and coordinating office events.