Front Desk Admin for Veterans Services

DVA-Department of Veterans' Affairs; Slidell (LA); On-site; USD 32,000 - 46,000; Full time

Job summary

Louisiana Department of Veterans Affairs is seeking an Administrative Assistant 2 to be the friendly first contact for veterans, visitors, and staff, providing essential front-office support. The role is supervised by a Veterans Assistance Supervisor and involves coordinating clerical tasks and benefits forms.

The ideal candidate should be compassionate, organized, and customer-focused, with at least one year of admin experience and the ability to follow policies and learn actively in a

Qualifications

• One year of experience in administrative services.
• Experience substitution: 15 semester hours equals six months of experience.
• Official job specifications are defined by State Civil Service.

Responsibilities

• Performs recurring clerical duties and screens telephone calls.
• Prepares and files routine visitor logs and maintains files.
• Maintains internal office records and distributes mail.
• Schedules appointments and assists with state benefit forms.
• Assists visitors requiring routine responses or help.

Skills

Accepting Direction

Effective Communication

Accountability

Ethics & Integrity

Professionalism

Customer Focus

Policies & Procedures

Active Learning

Job description

Louisiana Department of Veterans Affairs is seeking an Administrative Assistant 2 to be the friendly first contact for veterans, visitors, and staff, providing essential front-office support. The role is supervised by a Veterans Assistance Supervisor and involves coordinating clerical tasks and benefits forms.

The ideal candidate should be compassionate, organized, and customer-focused, with at least one year of admin experience and the ability to follow policies and learn actively in a