Front Desk/Admin Dentistry of the Carolinas - Monroe

Dentistry of the Carolinas; Monroe (NC); On-site; USD 30,000 - 42,000; Full time

Benefits offered by this job

Full-time position

Competitive benefits package

Job summary

Dentistry of the Carolinas in Monroe, NC is seeking a Front Desk Administrative Assistant to join our Monroe team. The ideal candidate is friendly, organized, and eager to learn, with strong customer service skills and the ability to manage a multi-line phone system while greeting patients warmly.

Experience in a dental or orthodontic office is preferred but not required; we offer training, a full-time schedule, and a competitive benefits package.

Qualifications

• High school diploma or equivalent required.
• Dental or orthodontic office experience preferred but not required.
• Ability to learn new software and maintain patient records.

Responsibilities

• Greet patients warmly and manage a busy multi-line phone system.
• Schedule appointments and update patient records accurately.
• Perform basic computer tasks and use Open Dental or similar software.
• Maintain organized front desk operations and provide proactive support.
• Follow HIPAA privacy policies; training provided.

Skills

Customer service

Communication

Phone system management

Scheduling

Detail oriented

Basic computer skills

Open Dental

Education

High school diploma or equivalent

Tools

Open Dental

Job description

Front Desk Administrative Assistant – Monroe

Dentistry of the Carolinas

Dentistry of the Carolinas

We're seeking to hire a Front Desk Administrative Assistant to join our Monroe team! This position is ideal for someone who is friendly, organized, and eager to learn. Prior dental or orthodontic office experience is preferred but not required-we're happy to train the right candidate who demonstrates professionalism, attention to detail, and a strong work ethic.

The ideal candidate thrives in a fast-paced environment, enjoys working with people, and takes pride in providing exceptional customer service. A positive attitude, reliability, and excellent communication skills are essential to success in this role.

To be successful in this role, you should have:

• Strong customer service and communication skills

• The ability to manage a busy, multi-line phone system and greet patients warmly

• Attention to detail when scheduling appointments and updating patient records

• Basic computer proficiency (Microsoft Office or similar)

• Comfort learning new software; experience with Open Dental or similar systems is a plus

• An organized, proactive mindset and willingness to help wherever needed

• Understanding of HIPAA privacy policies (training provided)

Qualifications:

• High school diploma or equivalent required

• Dental or orthodontic office experience required

Schedule & Benefits:

This is a full-time position, Monday–Thursday with select Fridays.
Compensation is based on experience, and a competitive benefits package is offered with employment.

Please note:
In alignment with our professional appearance policy, we do not allow visible body tattoos, facial piercings, or unnaturally colored hair (e.g., blue, pink, purple).

To learn more about our practice and culture, please visit: www.DentistryoftheCarolinas.com before interviewing.