Dental Front Desk & Admin: Patient Care & Scheduling

Dentistry of the Carolinas; Monroe (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive benefits package

Training provided

Job summary

Dentistry of the Carolinas in Monroe is seeking a Front Desk Administrative Assistant to join our team. You will greet patients, manage a multi-line phone system, schedule appointments, and maintain accurate patient records with a friendly, professional approach.

Preferred dental or orthodontic office experience, but we will train the right candidate. This full-time role offers a competitive benefits package and the opportunity to grow in a patient-centered practice.

Qualifications

• High school diploma or equivalent.
• Dental or orthodontic office experience preferred.
• Strong customer service and communication skills.
• Ability to manage a busy multi-line phone system and greet patients warmly.
• Attention to scheduling and updating patient records.
• Basic computer skills; willingness to learn new software.
• HIPAA privacy policies training provided.

Responsibilities

• Greet patients and manage a multi-line phone system.
• Schedule appointments and update patient records.
• Provide excellent customer service in a fast-paced dental environment.
• Learn and use dental software (Open Dental or similar).
• Assist wherever needed with a proactive mindset.

Skills

Customer service

Phone system management

Scheduling

Microsoft Office

Open Dental

Proactive mindset

HIPAA knowledge

Education

High school diploma

Tools

Open Dental

Microsoft Office

Job description

Dentistry of the Carolinas in Monroe is seeking a Front Desk Administrative Assistant to join our team. You will greet patients, manage a multi-line phone system, schedule appointments, and maintain accurate patient records with a friendly, professional approach.

Preferred dental or orthodontic office experience, but we will train the right candidate. This full-time role offers a competitive benefits package and the opportunity to grow in a patient-centered practice.