Front Desk/Admin - Monroe

Dentistry of the Carolinas; Monroe (NC); On-site; USD 28,000 - 36,000; Full time

Benefits offered by this job

Competitive benefits package

Training provided

Job summary

Dentistry of the Carolinas in Monroe is seeking a Front Desk Administrative Assistant to join our team. You will greet patients, manage a multi-line phone system, schedule appointments, and maintain accurate patient records with a friendly, professional approach.

Preferred dental or orthodontic office experience, but we will train the right candidate. This full-time role offers a competitive benefits package and the opportunity to grow in a patient-centered practice.

Qualifications

• High school diploma or equivalent.
• Dental or orthodontic office experience preferred.
• Strong customer service and communication skills.
• Ability to manage a busy multi-line phone system and greet patients warmly.
• Attention to scheduling and updating patient records.
• Basic computer skills; willingness to learn new software.
• HIPAA privacy policies training provided.

Responsibilities

• Greet patients and manage a multi-line phone system.
• Schedule appointments and update patient records.
• Provide excellent customer service in a fast-paced dental environment.
• Learn and use dental software (Open Dental or similar).
• Assist wherever needed with a proactive mindset.

Skills

Customer service

Phone system management

Scheduling

Microsoft Office

Open Dental

Proactive mindset

HIPAA knowledge

Education

High school diploma

Tools

Open Dental

Microsoft Office

Job description

Front Desk Administrative Assistant – Monroe

Dentistry of the Carolinas

Dentistry of the Carolinas

We're seeking to hire a Front Desk Administrative Assistant to join our Monroe team! This position is ideal for someone who is friendly, organized, and eager to learn. Prior dental or orthodontic office experience is preferred but not required-we're happy to train the right candidate who demonstrates professionalism, attention to detail, and a strong work ethic.

The ideal candidate thrives in a fast-paced environment, enjoys working with people, and takes pride in providing exceptional customer service. A positive attitude, reliability, and excellent communication skills are essential to success in this role.

To Be Successful In This Role, You Should Have

• Strong customer service and communication skills
• The ability to manage a busy, multi-line phone system and greet patients warmly
• Attention to detail when scheduling appointments and updating patient records
• Basic computer proficiency (Microsoft Office or similar)
• Comfort learning new software; experience with Open Dental or similar systems is a plus
• An organized, proactive mindset and willingness to help wherever needed
• Understanding of HIPAA privacy policies (training provided)

Qualifications

• High school diploma or equivalent required
• Dental or orthodontic office experience required

Schedule & Benefits

This is a full-time position, Monday–Thursday with select Fridays.

Compensation is based on experience, and a competitive benefits package is offered with employment.

Please Note

In alignment with our professional appearance policy, we do not allow visible body tattoos, facial piercings, or unnaturally colored hair (e.g., blue, pink, purple).

To learn more about our practice and culture, please visit: www.DentistryoftheCarolinas.com before interviewing.

Salary: $20 - $26 per hour