Front Desk & Admin Coordinator - Nonprofit Impact

Elayne and James Schoke Jewish Family Service of Fairfield County; Stamford (CT); On-site; USD 42,000 - 62,000; Full time

Job summary

The Front Desk Coordinator position at Elayne & James Schoke Jewish Family Service of Fairfield County (Schoke JFS) acts as a central administrative support and is often the first contact for clients, visitors, clinicians, staff, donors, volunteers, and community partners. This role ensures smooth front desk operations while assisting the COO, leadership team, and agency staff.

The ideal candidate is highly organized, detail-oriented, professional, and able to manage multiple priorities in a

Qualifications

• High school diploma or equivalent required.
• Associate's or bachelor's degree preferred.
• Two or more years of administrative, office coordination, receptionist, or related experience preferred.
• Excellent organizational, multitasking, and time-management skills.

Responsibilities

• Serve as the first point of contact for clients, visitors, donors, volunteers, and community members, providing a welcoming and professional experience.
• Answer, screen, and direct incoming telephone calls and agency inquiries.
• Provide general information about agency programs and services and route inquiries to appropriate staff.
• Maintain an organized, welcoming reception area and monitor front desk materials, forms, and brochures.
• Maintain office supply inventories and coordinate purchasing of office, kitchen, and operational supplies.
• Maintain agency records, filing systems, staff lists, promotional materials, and perform general data entry.
• Provide administrative support across departments and assist with special projects as assigned.
• Maintain strict confidentiality of client, organizational, and financial information in accordance with agency policies and applicable confidentiality/HIPAA requirements.
• Attend and assist with occasional evening meetings and agency events.
• Process donations, checks, credit card payments, and other financial transactions in accordance with agency procedures.
• Enter donor and gift information into the agency's donor CRM/database and maintain accurate financial documentation and spreadsheets.
• Support billing, payment tracking, reconciliation activities, and related financial recordkeeping.

Skills

Administrative experience

Customer service

Organizational skills

Communication skills

Multitasking

Education

High school diploma or equivalent

Associate's or bachelor's degree preferred

Tools

Microsoft Office Suite

Job description

The Front Desk Coordinator position at Elayne & James Schoke Jewish Family Service of Fairfield County (Schoke JFS) acts as a central administrative support and is often the first contact for clients, visitors, clinicians, staff, donors, volunteers, and community partners. This role ensures smooth front desk operations while assisting the COO, leadership team, and agency staff.

The ideal candidate is highly organized, detail-oriented, professional, and able to manage multiple priorities in a