Office Coordinator

Jewish Family & Children's Service of Greater Boston; Waltham (MA); On-site; USD 52,000 - 64,000; Full time

Job summary

Jewish Family & Children's Service is seeking an Office Coordinator for our Waltham headquarters to keep operations running smoothly and support a welcoming workplace. This on-site role operates 8:00am–4:00pm with flexibility for start and end times within 7:00am–5:00pm, and may include limited travel to other JF&CS locations.

You will manage front-desk coverage, coordinate facilities projects, and collaborate with HR, IT, and Finance to maintain an efficient, service-oriented office

Qualifications

• 3–5 years of experience in office administration or related roles.
• Strong organizational skills and ability to manage multiple priorities.
• Ability to take initiative, solve problems, and work with minimal supervision.
• Strong communication and customer service skills with staff, clients, and vendors.
• Experience coordinating projects and working across departments.
• Flexible, calm, and responsive when priorities shift.
• Proficiency with Microsoft Office and willingness to learn new systems.

Responsibilities

• Own day-to-day office operations and improve administrative processes.
• Coordinate facilities-related projects, maintenance, inspections, and vendor relationships.
• Lead and support office staff to ensure reliable coverage and high service levels.
• Provide approximately 15 hours per week of front-desk coverage for staff, clients, and visitors.
• Collaborate with HR, IT, and Finance on office-related needs.

Skills

Office administration

Customer service

Staff coordination

Multitasking

Microsoft Office

Tools

Microsoft Office

Job description

Are you someone who enjoys keeping operations running smoothly, solving problems, and creating a welcoming, well-organized workplace? Jewish Family & Children's Service is seeking a proactive and service-oriented Office Coordinator to support our Waltham headquarters and help advance our mission of strengthening individuals, families, and communities.

This on-site role is based in Waltham, with regular interaction with staff, clients, visitors, and vendors. The standard schedule for this position is 8:00am to 4:00pm, with flexibility for start and end times within the 7:00am to 5:00pm range. Additionally, limited travel to other JF&CS locations and being available after hours for maintenance emergencies may be required. As our Office Coordinator, you will serve as the operational hub of the office, partnering with staff, vendors, visitors, and leadership to keep the workplace efficient, welcoming, and well maintained. This role is a strong fit for someone who enjoys independence, variety, project coordination, and hands-on problem solving in a mission-driven environment.

In This Visible, Hands-on Role, You Will

• Own day-to-day office operations— proactively managing administrative systems, anticipating operational needs, and implementing process improvements that keep staff productive and clients well supported
• Coordinate facilities-related projects and priorities, including building maintenance, repairs, inspections, permits, vendor relationships, and emergency preparedness activities
• Lead and support the office staff with flexibility and composure, ensuring reliable coverage, high-quality customer service, and responsive handling of both routine needs and unexpected issues
• Provide approximately 15 hours per week of front-desk coverage, creating a welcoming first point of contact for staff, clients, and visitors while managing calls, lobby traffic, and front-office security
• Coordinate with HR, IT and Fiscal on office-related needs, including staffing logistics, office space planning, and staff support

Qualifications, Skills, And Experience

• 3-5 years of experience in office administration, operations, customer service, or a related field
• Strong organizational skills and the ability to manage multiple priorities in a busy office environment
• Ability to take initiative, solve problems, and follow through with minimal supervision
• Strong communication and customer service skills, with the ability to build positive relationships with staff, visitors, vendors, and community partners
• Experience coordinating projects, tracking deadlines, and working across departments to complete key tasks
• Flexible, calm, and responsive when priorities shift or unexpected issues arise
• Proficiency with Microsoft Office and comfort learning new technology, databases, and office systems
• Prior supervisory, team lead, or staff coordination experience preferred, but not required

About JF&CS

For more than 150 years, Jewish Family & Children's Service has been helping individuals and families build a strong foundation for resilience and well-being. We intentionally serve and employ people of ALL faiths, backgrounds, cultures, and abilities.

We have a strong culture of professional development, work-life balance, and promotion from within.

JF&CS is an equal opportunity employer who serves and employs people of all cultures and faith traditions. Employment opportunities are available to all without regard for race, color, national or ethnic origin, religion, age, sex, gender, gender identity and expression, sexual orientation, marital status, veteran status, or disability.