Front Desk Admin & Client Services (Nonprofit Health)

Coleman Professional Services; Kent (OH); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Benefits package

Staff Referral Bonus

Professional development opportunities

Job summary

Coleman Health Services in Portage County, Ohio, is seeking an Administrative Support specialist to greet customers, answer phones and coordinate front desk activities. The role focuses on delivering friendly, confidential service and accurate data entry in a busy behavioral health setting.

You will schedule appointments, collect copays and insurance information, operate office equipment, and support staff with routine duties.

Qualifications

• Must multitask in a fast-paced front desk environment.
• Ability to interact with a diverse population.
• Maintain confidentiality of client information.
• Stay calm and professional during crisis situations.
• High school diploma or equivalent.
• At least one year of administrative experience.
• Proficiency with Microsoft Word, Excel, Outlook, and Teams.

Responsibilities

• Answer phones and direct calls.
• Greet clients and visitors.
• Notify staff of client arrivals.
• Schedule and confirm appointments.
• Collect co-pays and insurance information.
• Operate office equipment such as fax and copy machines.
• Perform general office duties as assigned.

Skills

Answering phones

Greeting customers

Notifying staff of client arrival

Scheduling/confirming appointments

Collecting co-pays and insurance info

Operating office equipment

Performing general office duties

Education

High School Diploma or Equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

Coleman Health Services in Portage County, Ohio, is seeking an Administrative Support specialist to greet customers, answer phones and coordinate front desk activities. The role focuses on delivering friendly, confidential service and accurate data entry in a busy behavioral health setting.

You will schedule appointments, collect copays and insurance information, operate office equipment, and support staff with routine duties.