Administrative Support

Coleman Professional Services; Kent (OH); On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Competitive pay

Paid time off

Benefits package

Staff Referral Bonus

Professional development opportunities

Job summary

Coleman Health Services in Portage County, Ohio, is seeking an Administrative Support specialist to greet customers, answer phones and coordinate front desk activities. The role focuses on delivering friendly, confidential service and accurate data entry in a busy behavioral health setting.

You will schedule appointments, collect copays and insurance information, operate office equipment, and support staff with routine duties.

Qualifications

• Must multitask in a fast-paced front desk environment.
• Ability to interact with a diverse population.
• Maintain confidentiality of client information.
• Stay calm and professional during crisis situations.
• High school diploma or equivalent.
• At least one year of administrative experience.
• Proficiency with Microsoft Word, Excel, Outlook, and Teams.

Responsibilities

• Answer phones and direct calls.
• Greet clients and visitors.
• Notify staff of client arrivals.
• Schedule and confirm appointments.
• Collect co-pays and insurance information.
• Operate office equipment such as fax and copy machines.
• Perform general office duties as assigned.

Skills

Answering phones

Greeting customers

Notifying staff of client arrival

Scheduling/confirming appointments

Collecting co-pays and insurance info

Operating office equipment

Performing general office duties

Education

High School Diploma or Equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

Microsoft Teams

Job description

Coleman Health Services is a nationally recognized not-for-profit provider of behavioral health and rehabilitation programs to foster recovery, build independence, and change destinies for individuals, families, and businesses in our community. We are seeking a customer service-oriented person to assist and provide Administrative Support at the front desk in our Portage County, Ohio offices, Mondays-Fridays from 9am - 5pm.

What can Coleman offer you?

• Pay range is $12.00 - $14.00 per hour based on experience
• Accrue three weeks of paid time off during first year
• A competitive compensation & benefits package
• A positive and supportive work environment that: values both teamwork and individuality, welcomes innovation, promotes creativity, and values diversity
• You will be encouraged to participate in ongoing learning & developmental opportunities
• $2000 Staff Referral Bonus

What skills and experience are we seeking for the Administrative Support position?

• Answering phones
• Greeting customers
• Notifying staff of client arrival
• Scheduling/confirming appointments
• Collecting co-pays and insurance information
• Operating office equipment such as fax and copy machine
• Performing general office duties as assigned

What qualifications will you need to be successful in the Administrative Support role?

• Ability to multitask
• Ability to interact with a diverse population
• Maintain confidentiality
• Stay calm during crisis situations
• Have a high school diploma or equivalent
• One year of related experience in an administrative role
• Knowledge of Microsoft Suite such as Word, Excel, Outlook and Teams.

Why join Coleman Health Services?

We are a nationally recognized not-for-profit provider of behavioral health and an organization that has demonstrated over 40 years of stability and transparency.

Our Company Culture and Benefits Set Us Apart!

Regardless of your role at Coleman Health Services, your work makes a lasting impact on those we serve. When you join our team, you become part of a collaborative community of dedicated professionals whose primary mission is to improve the lives of our clients. In return, you can also expect opportunities for career advancement and continued professional training.

Benefits options include health, life, pension, paid time off, and more depending on status.

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.

E.O.E. Persons with a disability can request an accommodation to complete the application process by emailing [e-mail] with the subject line "Accommodation Request."

Coleman Health Services complies with the Federal Drug-Free Workplace Act.