Front Desk & Admin Associate — Client Care & Cash Handling

Balise Auto; West Springfield (MA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Disability insurance

401(k) with company match

Flexible spending accounts

Paid Time Off

Employee discounts

Job summary

Balise Auto in West Springfield, MA is seeking a front desk receptionist to manage the front desk and perform administrative tasks. You will greet customers, answer questions, and provide information on procedures or policies.

Responsibilities include cash handling, processing transactions, issuing receipts, and maintaining service records. ADP experience and proficiency in Word & Excel are preferred. Previous receptionist experience is a plus.

Qualifications

• Greeting customers at the reception and answering inquiries.
• Provide excellent customer service throughout visits.
• Direct visitors by using directories and giving instructions.
• Compute and record transaction totals.
• Use ADP daily and maintain records.
• Possess strong cash handling and cash drawer reconciliation.

Responsibilities

• Greet customers at the reception and answer questions.
• Maintain directories and direct visitors to appropriate personnel.
• Process transactions and reconcile cash drawer at shift start/end.
• Provide administrative support as needed.
• Issue receipts, refunds, or credits when applicable.

Skills

Customer service

Front desk

Cash handling

Communication skills

Administrative tasks

Tools

ADP

Word

Excel

Cash register

Job description

Balise Auto in West Springfield, MA is seeking a front desk receptionist to manage the front desk and perform administrative tasks. You will greet customers, answer questions, and provide information on procedures or policies.

Responsibilities include cash handling, processing transactions, issuing receipts, and maintaining service records. ADP experience and proficiency in Word & Excel are preferred. Previous receptionist experience is a plus.