Automotive Front Desk Specialist | Customer Care & Admin

Balise Motor Sales; Smithfield (RI); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Health, dental, life and disability

401(k) with company match

Flexible spending accounts

Paid Time-Off

Employee discounts on service, parts

Job summary

Balise Motor Sales in Smithfield, RI, is seeking a friendly front desk receptionist to manage the front desk and perform administrative tasks. The role includes greeting customers, answering questions, handling payments, and providing information on procedures.

The position requires customer service experience; ADP familiarity and strong Word/Excel skills are preferred. This on-site role offers a hourly wage and benefits as listed in the posting.

Qualifications

• Customer service experience required
• Experience as a receptionist preferred but not required
• Experience with ADP payroll system is preferred
• Cash handling is part of daily tasks
• Must be trained in Word & Excel

Responsibilities

• Greeting customers at the Reception, answering customers' questions and providing information on procedures or policies.
• Provides excellent customer service throughout the customers visit.
• Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
• Directs visitors by maintaining employee and department directories; giving instructions.
• Computing and recording transaction totals.
• Counting money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change, as well as reconciling the cash drawer at the end of the shift.
• Files and maintains all service records as required by the warrantor
• Establishing or identifying prices of parts or service and tabulating bills using calculators, cash registers, or computers.
• Using ADP on a daily basis
• Keeps informed of all factory recalls and bulletins.
• Provide additional administrative support as needed.
• Issuing receipts, refunds, credits, or change due to customers.
• Compiling and maintaining non-monetary reports and records.

Skills

Customer service

Receptionist experience

ADP experience

Cash handling

Word

Excel

Tools

ADP payroll system

Job description

Balise Motor Sales in Smithfield, RI, is seeking a friendly front desk receptionist to manage the front desk and perform administrative tasks. The role includes greeting customers, answering questions, handling payments, and providing information on procedures.

The position requires customer service experience; ADP familiarity and strong Word/Excel skills are preferred. This on-site role offers a hourly wage and benefits as listed in the posting.