Front Desk Pro | ADP Experienced, 401(k) Match, PTO

Balise Motor Sales; West Springfield (MA); On-site; USD 20,664 - 30,307; Full time

Benefits offered by this job

Health insurance

Dental insurance

Life insurance

Disability insurance

401(k) with company match

Flexible spending accounts

Paid Time-Off

Employee discounts

Job summary

Balise Motor Sales in West Springfield, MA is seeking a Receptionist to greet customers, answer questions, and provide information on procedures. You will maintain a professional front desk and support administrative tasks in a dealership environment.

The role requires strong customer service, basic cash handling, and familiarity with Word, Excel, and ADP. The position offers hourly pay and benefits typical of an automotive dealership.

Qualifications

• Greeting customers and providing information on procedures or policies.
• Delivers excellent customer service throughout the visitor’s experience.
• Welcomes visitors in person or by phone and answers inquiries.
• Directs visitors using directories and clear instructions.
• Computes and records transaction totals; handles cash drawer.
• Counts cash at shift start and reconciles it at end of shift.
• Files and maintains service records.
• Prices parts or services and bills customers using calculators or registers.
• Uses ADP on a daily basis.
• Keeps informed of factory recalls and bulletins.
• Provides additional administrative support as needed.
• Issues receipts, refunds, credits, or change due to customers.
• Compiles and maintains non-monetary reports and records.

Responsibilities

• Greeting customers at the Reception and answering questions.
• Provide excellent customer service during the visit.
• Welcome visitors in person or on the telephone and refer inquiries.
• Direct visitors by using directories and giving instructions.
• Compute and record transaction totals.

Skills

Customer service

Communication skills

Cash handling

Organization

Education

Word & Excel training

Tools

ADP

Job description

Balise Motor Sales in West Springfield, MA is seeking a Receptionist to greet customers, answer questions, and provide information on procedures. You will maintain a professional front desk and support administrative tasks in a dealership environment.

The role requires strong customer service, basic cash handling, and familiarity with Word, Excel, and ADP. The position offers hourly pay and benefits typical of an automotive dealership.