Front Desk & Admin Assistant — Customer Care

Casey Toyota; Newport News (VA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

FSA/HSA

Life insurance

Disability insurance

401(k) plan

Paid vacation

Employee discounts

Weekly pay

Referral bonus

Job summary

The Casey Auto Group is seeking a Receptionist/Administrative Assistant to ensure a positive customer experience at the front desk. You will handle inquiries, greet guests, and provide essential administrative support across departments.

Responsibilities include answering calls, processing transactions, and maintaining a neat reception area. DMV knowledge is a plus and experience in Office Suite is preferred.

Qualifications

• High school diploma or equivalent.
• Customer service or administrative experience preferred.
• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to multitask and prioritize tasks effectively.
• Attention to detail and accuracy in handling paperwork and transactions.
• Knowledge of DMV procedures and regulations is a plus.

Responsibilities

• Answering incoming phone calls and directing them to the appropriate department or personnel.
• Greeting customers in a friendly and professional manner as they enter the dealership.
• Assisting customers with DMV related inquiries and paperwork.
• Processing transactions and accurately receipting in money received from sales, services, or other dealership activities.
• Maintaining a clean and organized reception area.
• Providing administrative support to various departments as needed.

Skills

Customer service

Communication

Organizational skills

Multitasking

Education

High school diploma

Tools

Microsoft Office

Job description

The Casey Auto Group is seeking a Receptionist/Administrative Assistant to ensure a positive customer experience at the front desk. You will handle inquiries, greet guests, and provide essential administrative support across departments.

Responsibilities include answering calls, processing transactions, and maintaining a neat reception area. DMV knowledge is a plus and experience in Office Suite is preferred.