Front Desk & Admin Specialist - Customer Care (Auto Dealership)

Casey Auto Group; Newport News (VA); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical: HDHP & PPO

Dental & Vision Insurance

FSA/HSA/LPFSA

Prescription Drug Coverage

HealthJoy app

Employee Assistance Program

Life Insurance - guaranteed issue

Short- and Long-Term Disability

Legal Resources & ID protection

Vacation & Holidays

401(k) with employer contribution

Employee discounts

Weekly pay

Job summary

The Casey Auto Group is actively seeking a dynamic Receptionist to join our team in Newport News, VA. You will manage the front desk, greet customers, handle DMV inquiries, process transactions, and provide administrative support to various departments, ensuring a positive experience for our customers.

We offer benefits, weekly pay, and a supportive work environment. Prior customer service or administrative experience is preferred, and a high school diploma or equivalent is required.

Qualifications

• Excellent communication and interpersonal skills.
• Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
• Ability to multitask and prioritize tasks effectively.
• Attention to detail and accuracy in handling paperwork and transactions.

Responsibilities

• Answering incoming phone calls and directing them to the appropriate department or personnel.
• Greeting customers in a friendly and professional manner as they enter the dealership.
• Assisting customers with DMV related inquiries and paperwork.
• Processing transactions and accurately receipting in money received from sales, services, or other dealership activities.
• Maintaining a clean and organized reception area.
• Providing administrative support to various departments as needed.

Skills

Customer service

Communication skills

Multitasking

Organizational skills

Interpersonal skills

Education

High school diploma or equivalent

Tools

Microsoft Office Suite

Job description

The Casey Auto Group is actively seeking a dynamic Receptionist to join our team in Newport News, VA. You will manage the front desk, greet customers, handle DMV inquiries, process transactions, and provide administrative support to various departments, ensuring a positive experience for our customers.

We offer benefits, weekly pay, and a supportive work environment. Prior customer service or administrative experience is preferred, and a high school diploma or equivalent is required.