Front Desk & Access Systems Coordinator

Group Jazz; Thousand Oaks (CA); Presencial; USD 42.000 - 60.000; Jornada completa

Descripción de la vacante

PMP is seeking a Front Desk & Access Device Coordinator to manage access systems, coordinate moves, and handle inquiries from homeowners, tenants, and vendors in Ventura, CA. You will be the first point of contact at the front desk and ensure smooth operations across clubhouse and gate access programs.

The ideal candidate has strong customer service skills, excellent communication, and proficiency with Microsoft Office.

Formación

• High School Diploma or GED required.
• Exceptional customer service mindset.
• Strong written and verbal communication.
• Ability to multi-task and meet deadlines.
• Proficient with Microsoft Word, Excel, Outlook.

Responsabilidades

• Clubhouses: book, track applications, collect funds, issue keys, coordinate janitorial and/or security, and refund deposits.
• Moves: book, track applications, collect funds, coordinate with security and refund deposits.
• Travel to communities to oversee moves as needed.
• Billing: log all moves, clubhouses and welcome packages for monthly billing.
• Maintain all access devices, program and distribute.
• Run access device reports for Community Managers as requested.
• Manage and maintain all directories including processing changes, additions and set-up new communities.
• Create developer welcome packages as requested.
• Process escrow ownership changes for Community Managers as requested.
• Manage entry systems and troubleshoot login issues for homeowners on Gatekey.
• Process all board member reimbursements.
• Maintain website guest lists.
• Assist clients in a professional and friendly manner.

Conocimientos

Customer service

Communication skills

Multitasking

Microsoft Office

Educación

High School Diploma

Herramientas

Microsoft Office

Descripción del empleo

PMP is seeking a Front Desk & Access Device Coordinator to manage access systems, coordinate moves, and handle inquiries from homeowners, tenants, and vendors in Ventura, CA. You will be the first point of contact at the front desk and ensure smooth operations across clubhouse and gate access programs.

The ideal candidate has strong customer service skills, excellent communication, and proficiency with Microsoft Office.