Front Desk (104432)

U.S. Dermatology Partners; Decatur (TX); Sur place; USD 19 000 - 28 000; Plein temps

Résumé du poste

Paycom - ATS in Decatur, TX seeks a front desk clerk to perform routine clerical and administrative tasks in a healthcare setting. You will answer phones, assist patients, process data, and maintain records.

The position requires 1+ year of front desk experience in retail or clinical environments, strong organizational skills, and proficiency with Excel, Word, and Outlook. Knowledge of HIPAA and strong English communication are essential.

Qualifications

• One or more years of retail or clinical front desk experience.
• Detail oriented and professional.
• Strong organizational skills.
• Excellent written and verbal English communication.
• Interpersonal skills to support customer service and teamwork.
• Ability to follow instructions with good grammar and spelling.
• Basic to intermediate computer skills.
• Proficiency with Microsoft Excel, Word, and Outlook.
• Knowledge of state and federal regulations for healthcare settings; HIPAA awareness.

Responsabilités

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions in person and by phone; refers inquiries to appropriate staff.
• Operates office machines and computers to process patients accurately.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports and memos.
• Assists patients with use of practice/clinic facilities or services.
• Adheres to safety policies while delivering high-quality customer service.
• Performs other duties as needed.

Connaissances

Detail oriented

Professional attitude

Organizational skills

Verbal and written communication

Interpersonal skills

English communication

Analytical ability

Basic computer operation

HIPAA knowledge

Outils

Excel

Word

Outlook

Description du poste

Job Details:

Job Location: Decatur-Business - Decatur, TX, Position Type: Full Time, Salary Range: $17.00, Job Category: Health Care

SECTION 1: Job Summary (Summary of the basic functions of the position)

The front desk clerk performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping.

SECTION 2: Duties and Responsibilities (Responsibilities necessary to accomplish job functions)

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers, when necessary, to the appropriate manager, co-worker, healthcare giver, or department.
• Operates office machines and computers as required to ensure patients are processed correctly and effectively.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports, memoranda and other material.
• Assists patients with the use of the practice / clinic facilities or services.
• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
• Performs other duties that may be necessary or in the best interest of the organization.

Qualifications: SECTION 3: Experience Requirements

• One (1)+ year of retail or clinical front desk experience, preferred

SECTION 4: Knowledge, Skills and Abilities Requirements

• Detail oriented, professional attitude, reliable
• Management and organizational skills to support the leadership of this function
• Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
• Interpersonal skills to support customer service, functional, and team mate support needs
• Able to communicate effectively in English, both verbally and in writing
• Mathematical and/or analytical ability for basic to intermediate problem solving
• Basic to intermediate computer operation
• Proficiency with Microsoft Excel, Word, and Outlook
• Specialty knowledge of systems relating to job function
• Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

SECTION 5: Supervisory Responsibilities:

This position has no supervisory responsibilities.