Front Desk (104463)

U.S. Dermatology Partners; Bryan (AL); On-site; USD 18,000 - 23,000; Part time

Job summary

U.S. Dermatology Partners in Bryan, TX is seeking a part-time front desk clerk to handle routine clerical and administrative tasks in a busy dermatology clinic.

The role requires answering calls, greeting patients, processing data, and maintaining records with accuracy. Strong English communication, attention to detail, and experience with MS Office are preferred.

Qualifications

• One (1)+ year of retail or clinical front desk experience, preferred.
• Detail oriented with professional attitude and reliability.
• Clear spoken and written English communication.
• Proficiency with Microsoft Office products and basic data entry.

Responsibilities

• Answers central telephone system and directs calls.
• Receives the public and assists patients in person and by phone.
• Performs data processing and maintains records.
• Operates office machines and computers to process patients.
• Prepares, types and edits correspondence and reports.
• Distributes materials and assists with facility usage.

Skills

Customer service

Detail oriented

Microsoft Office

Written English

Phone etiquette

Data entry

Teamwork

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Job Details: Job Location: Bryan-Rock Prairie - Bryan, TX 77845, Position Type: Part Time, Job Category: Health Care,

Job Summary

The front desk clerk performs routine clerical, secretarial and administrative work in answeringtelephones, receiving the public, providing customer assistance, data processing, and record-keeping.

Duties and Responsibilities

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers, when necessary, to the appropriate manager, co-worker, healthcare giver, or department.
• Operates office machines and computers as required to ensure patients are processed correctly and effectively.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports, memoranda and other material.
• Assists patients with the use of the practice / clinic facilities or services.
• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
• Performs other duties that may be necessary or in the best interest of the organization.

Experience Requirements

One (1)+ year of retail or clinical front desk experience, preferred

Knowledge, Skills and Abilities Requirements

• Detail oriented, professional attitude, reliable
• Management and organizational skills to support the leadership of this function
• Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
• Interpersonal skills to support customer service, functional, and team mate support needs
• Able to communicate effectively in English, both verbally and in writing
• Mathematical and/or analytical ability for basic to intermediate problem solving
• Basic to intermediate computer operation
• Proficiency with Microsoft Excel, Word, and Outlook
• Specialty knowledge of systems relating to job function
• Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

Supervisory Responsibilities

This position has no supervisory responsibilities.