Front Desk (103953)

U.S. Dermatology Partners; Richardson (AL); On-site; USD 23,000 - 26,000; Full time

Job summary

U.S. Dermatology Partners is seeking a full-time front desk clerk in Richardson, TX to perform routine clerical and administrative work, including answering calls, greeting patients, data processing, and record-keeping.

The role emphasizes customer service and efficient patient flow in a healthcare setting. Ideal candidates have 1+ year of front desk experience, strong English communication, and proficiency in Microsoft Office.

Qualifications

• One (1)+ year of retail or clinical front desk experience, preferred.
• Able to communicate effectively with patients and staff.
• Strong organizational and multitasking abilities.
• Proficiency with Microsoft Office applications and basic computer skills.

Responsibilities

• Answers central telephone system and directs calls accordingly.
• Receives the public and provides customer assistance, in person and by telephone.
• Operates office machines and computers to ensure patients are processed correctly.
• Compiles, types and edits correspondence, reports, memoranda and other material.
• Assists patients with the use of the practice/clinic facilities or services.
• Adheres to safety policies and procedures while delivering high-quality customer service.
• Performs other duties as necessary for the organization.

Skills

Customer service

Communication in English

Attention to detail

Team collaboration

Tools

Microsoft Excel

Microsoft Word

Outlook

Job description

Job Details

Job Location: Richardson-Shire - Richardson, TX 75082

Position Type: Full Time

Salary Range: $17.00 - $19.00 Hourly

Job Category: Health Care

Job Summary

The front desk clerk performs routine clerical, secretarial and administrative work in answeringtelephones, receiving the public, providing customer assistance, data processing, and record-keeping.

Duties and Responsibilities

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers, when necessary, to the appropriate manager, co-worker, healthcare giver, or department.
• Operates office machines and computers as required to ensure patients are processed correctly and effectively.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports, memoranda and other material.
• Assists patients with the use of the practice / clinic facilities or services.
• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
• Performs other duties that may be necessary or in the best interest of the organization.

Experience Requirements

One (1)+ year of retail or clinical front desk experience, preferred

Knowledge, Skills and Abilities Requirements

• Detail oriented, professional attitude, reliable
• Management and organizational skills to support the leadership of this function
• Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
• Interpersonal skills to support customer service, functional, and team mate support needs
• Able to communicate effectively in English, both verbally and in writing
• Mathematical and/or analytical ability for basic to intermediate problem solving
• Basic to intermediate computer operation
• Proficiency with Microsoft Excel, Word, and Outlook
• Specialty knowledge of systems relating to job function
• Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

Supervisory Responsibilities

This position has no supervisory responsibilities.