Front Desk (103902)

U.S. Dermatology Partners; Sherman (TX); On-site; USD 19,000 - 28,000; Full time

Job summary

U.S. Dermatology Partners seeks a front desk clerk in Sherman, TX to perform routine clerical and administrative tasks, greet patients, answer phones, process data, and support clinic operations. The role requires strong customer service, basic computer skills, and adherence to HIPAA guidelines.

The position is full-time and on-site at Sherman location. Qualified applicants typically have 1+ year experience in retail or clinical front desk environments, with attention to detail and professional

Qualifications

• One (1)+ year of retail or clinical front desk experience preferred.
• Detail oriented with professional attitude and reliability.
• Ability to follow or provide clear verbal and written instructions.

Responsibilities

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions, in person and by telephone; responds to inquiries from patients and staff.
• Operates office machines and computers to ensure patients are processed correctly.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports and other material.
• Assists patients with the use of the practice/clinic facilities or services.
• Follows safety policies and supports high quality customer service.

Skills

Customer service

Interpersonal skills

Attention to detail

English communication

Problem solving

Tools

Excel

Word

Outlook

Job description

Job Details

Job Location: Sherman-Pecan Grove 2 - Sherman, TX 75090

Position Type: Full Time

Salary Range: $17.00

Job Category: Health Care

Job Summary

The front desk clerk performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping.

Duties and Responsibilities

• Maintains office procedures and assists with administrative tasks.
• Answers central telephone system and directs calls accordingly.
• Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, patients and others and refers, when necessary, to the appropriate manager, co-worker, healthcare giver, or department.
• Operates office machines and computers as required to ensure patients are processed correctly and effectively.
• Duplicates and distributes materials as necessary.
• Composes, types and edits correspondence, reports, memoranda and other material.
• Assists patients with the use of the practice / clinic facilities or services.
• Adheres to all safety policies and procedures in performing job duties and responsibilities while supporting a culture of high quality and great customer service.
• Performs other duties that may be necessary or in the best interest of the organization.

Qualifications

Experience Requirements

• One (1)+ year of retail or clinical front desk experience, preferred

Knowledge, Skills and Abilities Requirements

• Detail oriented, professional attitude, reliable
• Management and organizational skills to support the leadership of this function
• Ability to follow or provide verbal & written instructions with sufficient grammar and spelling skills to avoid mistakes or misinterpretations
• Interpersonal skills to support customer service, functional, and team mate support needs
• Able to communicate effectively in English, both verbally and in writing
• Mathematical and/or analytical ability for basic to intermediate problem solving
• Basic to intermediate computer operation
• Proficiency with Microsoft Excel, Word, and Outlook
• Specialty knowledge of systems relating to job function
• Knowledge of state and federal regulations for this position; general understanding of HIPAA guidelines

Supervisory Responsibilities

This position has no supervisory responsibilities.