Front Desk Representative

Touchmark; Fargo (ND); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Paid time off

Health, dental, and vision insurance

Education assistance

Bonus and retirement plans

Flexible Spending Accounts

Job summary

Touchmark is seeking a friendly receptionist to be the go-to person for residents, guests and team members. The role includes general receptionist duties, outbound customer service, and remaining calm in emergencies while maintaining a professional appearance.

Ideal candidate has a high school diploma, is proficient with MS Word, Outlook and Excel, can multitask and enjoys working with the elderly. Weekend shifts may be every other weekend or every weekend, with competitive pay and benefits

Qualifications

• Possess a high school diploma or equivalent.
• Be proficient in MS Word, Outlook, Excel.
• Be able to multitask.
• Enjoy working with the elderly.

Responsibilities

• You are the "go-to" person for residents, guests and team members who have questions or need assistance. The position involves general receptionist duties.
• Must maintain a warm, outgoing personality with strong customer service, communication and time management skills.
• Must stay calm in emergency situations and work independently.

Skills

Customer service

Multitasking

Communication

Education

High school diploma

Tools

MS Word

Outlook

Excel

Job description

ETHIC – Excellence, Teamwork, Hospitality, Integrity, and Compassion – steadfastly characterizes our mission to continually enrich the daily lives of residents. We practice these principles with every task and interaction, from personal caregiver assistance to mowing the grass. At Touchmark, we say:

You are the "go-to" person for residents, guests and team members who have questions or need assistance. Position involves general receptionist duties. The candidate must have an outgoing, warm, friendly personality with strong customer service, communication and time management skills. This position requires professional appearance and demeanor. Must have the ability to stay calm in emergency situations. Must be able to work independently. Position available for every other weekend or every weekend,

Saturday & Sunday

Overnights

10:00pm-6:00am

Ideal candidate

• Possess a high school diploma or equivalent
• Be proficient in MS Word, Outlook, Excel
• Be able to multitask
• Enjoy working with the elderly

Other Requirements

• Customer service experience required.
• Must be dependable anddisplay a positive attitude.
• Very competitive pay

Touchmark is dedicated to providing the best for our residents, and it all begins with providing the best for our employees.That’s why we offer a competitive compensation and benefits package to our team members who work 30+ hours per week which includes:

• Paid time off (including holidays)
• Health, dental, and vision insurance plans for employees and eligible dependents
• Education assistance
• Bonus and retirement plans
• Health care, dependent care, and commuter Flexible Spending Accounts
• On-Demand Pay allows you to access pay as you earn it
• Employee Assistance Program
• Supplemental insurance options

We are looking to hire individuals whose values align with ours and who believe in doing everything they can to lead by example in safety, compassion, and empathy.