Front Desk Receptionist

Touchmark; Spokane (WA); On-site; USD 27,937 - 30,761; Part time

Benefits offered by this job

Paid time off (including holidays)

Health, dental, and vision insurance

Education assistance

Bonus and retirement plans

Flexible Spending Accounts

Employee Resource Program

Supplemental insurance options

Job summary

Touchmark on South Hill in Spokane is seeking a Front Desk Receptionist to greet residents and guests, answer phones, schedule transportation and room reservations, and assist with life enrichment activities. You will monitor safety systems, respond to emergencies, and support a high‑traffic lobby with a warm, professional presence.

The role requires an outgoing personality, 18+ years old, a high school diploma or equivalent, and a clean Washington driver's license.

Qualifications

• Outgoing, warm, friendly personality.
• At least 18 years old.
• High school diploma or equivalent.
• Valid Washington driver's license with clean driving record.
• Able to work in a high-traffic environment.
• Able to walk/stand for long periods.
• Willing to work weekends and holidays.

Responsibilities

• Answer and monitor phone lines.
• Greet residents, prospective residents, and families professionally.
• Provide services such as scheduling transportation requests and room reservations.
• Monitor medical alert systems and respond per protocol.
• Operate company vans, trucks, and golf carts as needed.

Skills

Outgoing personality

Excellent communication

First responder mindset

Education

High school diploma or equivalent

Job description

At Touchmark, the ladies and gentlemen who serve in our communities don’t just come to a job, they come to be part of something bigger – a mission focused on enriching people’s lives. In the process of doing that, they grow, have fun, and develop lifelong skills.

Touchmark on South Hill is Spokane’s leading full‑service retirement community, enriching the lives of residents and their families through five‑star hospitality, services, and amenities.

Front Desk Receptionist

Starting Wage: $20.28/hr – $22.33/hr

Night Shift: 10:00 PM – 6:00 AM

4 Days per week

As a Front Desk Receptionist, you will answer and monitor phone lines, greet the public, prospective residents, and families professionally and courteously, provide services to residents such as scheduling transportation requests, guest room reservations, and life enrichment or dining sign‑ups, monitor medical alert systems and follow protocol to respond, and act as a first responder in case of emergencies. Duties include escorting emergency personnel, covering the interior and exterior grounds of our campus, prolonged walking and standing, and operating company vans, trucks, and golf carts as needed.

The Ideal Candidate

• Has an outgoing, warm, friendly personality
• Is at least 18 years of age (required)
• Has a high school diploma or equivalent (required)
• Has a valid Washington driver’s license and clean driving record (required)
• Desires to work in an environment with older adults
• Has the ability and desire to act as a first responder
• Has a sincere interest in making visitors, residents and staff feel welcome and listened to
• Has the ability to work in a high‑traffic area where interruptions are a major part of the job duties
• Ability to walk or stand for prolonged periods of time
• Ability to get along with co‑workers, demonstrate integrity, and express a positive attitude
• Willingness to work weekends and holidays

Benefits

• Paid time off (including holidays)
• Health, dental, and vision insurance plans for employees and eligible dependents
• Education assistance
• Bonus and retirement plans
• Health care, dependent care, and commuter Flexible Spending Accounts
• Employee Resource Program
• Supplemental insurance options