Front Desk Receptionist

Touchmark; Bismarck (ND); On-site; USD 17,000 - 22,000; Part time

Job summary

Touchmark, a senior living community, is seeking a Front Desk Receptionist to warmly welcome visitors, direct guests, and be a go-to resource for residents and staff. The role emphasizes a positive first impression and customer service.

The ideal candidate has a high school diploma, at least one year of receptionist/concierge experience in a busy setting, proficient with Microsoft Office, and the ability to stay calm under pressure, with a strong commitment to Touchmark's values.

Qualifications

• At least one year of receptionist/concierge experience in a busy setting.
• Strong commitment to Touchmark's values and guest service.
• Ability to handle phones, visitors, and requests with tact.

Responsibilities

• Answer the phone promptly and direct calls.
• Monitor access by pendants and pull cords as needed.
• Serve as a security-conscious presence at the front desk and perform perimeter checks.
• Deliver newspapers to residents and assist with guest directions.
• Keep front desk and nearby common areas clean and orderly.

Skills

Receptionist experience

Customer service mindset

Microsoft Office basic

Education

High school diploma or equivalent

Tools

Microsoft Office

Job description

Posted Tuesday, June 30, 2026 at 8:00 AM

ETHIC - Excellence, Teamwork, Hospitality, Integrity, and Compassion - steadfastly characterizes our mission to continually enrich the daily lives of residents. We practice these principles with every task and interaction, from personal caregiver assistance to mowing the grass. At Touchmark, we say:

Every Other Weekend

Saturday and Sunday

6:00am to 2:00pm

As the Front Desk Receptionist, you will enrich lives each day by warmly welcoming and directing all incoming visitors and guests, as well as becoming a "go-to" person for residents, guests, and team members who have questions or need assistance. By remembering that everyone who walks through the door is potentially a prospective future resident or team member, you will have the opportunity every day to ensure that each visitor leaves with an extraordinary first impression of your community!

The ideal candidate will:

• Have a commitment to Touchmark's values (excellence, teamwork, hospitality, integrity, and compassion), as well as a desire to model these values and to encourage others to be allies, friends and givers
• Possess a high school diploma or equivalent
• Have at least one year of experience as a receptionist/concierge in a busy setting, or similar experience in a service-oriented position
• Be willing to handle such duties as answering the telephone in a prompt manner, monitoring emergency pendants and pull cords, acting as security, performing perimeter door checks, delivering newspapers to residents, and ensuring that the common areas near the front desk are clean
• Have a working knowledge of Microsoft Office applications and basic office equipment
• Be able to maintain patient and tactful composure when dealing with residents, family members, staff members and visitors

On-call and temporary employees are not eligible to participate in employee benefits or insurance plans.

We are looking to hire individuals whose values align with ours and who believe in doing everything they can to lead by example in safety, compassion, and empathy.