Front Desk

Touchmark; McKinney (TX); On-site; USD 17,000 - 22,000; Part time

Job summary

Touchmark at Emerald Lake in McKinney, TX, seeks a Part-Time Front Desk Receptionist to warmly greet residents and guests, answer calls, and provide information. This role serves as the first impression of our senior living community and supports a safe, welcoming environment.

The ideal candidate will have a high school diploma, at least one year of receptionist experience, strong multitasking skills, and proficiency with MS Office.

Qualifications

• Commitment to Touchmark values (excellence, teamwork, hospitality, integrity, compassion).
• High school diploma or equivalent required.
• At least 1 year of receptionist/concierge experience in a busy setting or equivalent service role.
• Ability to handle multiple tasks simultaneously with composure and professionalism.
• Duties include answering phones promptly, monitoring emergency pendants/pull cords, providing security, door checks, delivering newspapers, and keeping front desk areas clean.

Responsibilities

• Warmly greet and direct all visitors and guests.
• Serve as a go-to person for residents, families, and staff with questions or needs.
• Answer phone calls promptly and route to appropriate contacts.
• Monitor emergency pendants and pull cords and maintain security at entrances.
• Keep common areas near the front desk clean and orderly.

Skills

People skills

Multitasking

Professional communication

Customer service

Education

High school diploma or equivalent

Tools

MS Office

Office equipment

Job description

Touchmark at Emerald Lake is a full-service senior living community, enriching the lives of residents and their families through exceptional service and quality housing. We are currently seeking the right person to join our team as a Part-Time Front Desk Receptionist.

As the Front Desk Receptionist, you will enrich lives each day by warmly welcoming and directing all incoming visitors and guests, as well as becoming a “go-to” person for residents, guests, and team members who have questions or need assistance. By remembering that everyone who walks through the door is potentially a prospective future resident or team member, you will have the opportunity every day to ensure that each visitor leaves with an extraordinary first impression of your community!

The ideal candidate will:

• Have a commitment to Touchmark’s values (excellence, teamwork, hospitality, integrity, and compassion), as well as a desire to model these values and to encourage others to be allies, friends and givers
• Possess a high school diploma or equivalent
• Have at least one year of experience as a receptionist/concierge in a busy setting, or similar experience in a service-oriented position
• Be excellent at handling multiple tasks simultaneously
• Be willing to handle such duties as answering the telephone in a prompt manner, monitoring emergency pendants and pull cords, acting as security, performing perimeter door checks, delivering newspapers to residents, and ensuring that the common areas near the front desk are clean
• Have a working knowledge of Microsoft Office applications and basic office equipment
• Be able to maintain patient and tactful composure when dealing with residents, family members, staff members and visitors