FRONT DESK

Marion Eye Centers; Carlyle (IL); Vor Ort; USD 19.000 - 25.000; Vollzeit

Benefits dieser Stelle

Competitive pay

Health, dental, and vision insurance

Paid time off and holidays

401(k) retirement plan

Employee discounts on eyewear and eyec

Zusammenfassung

Marion Eye Center in Carlyle, IL is seeking a Front Desk Receptionist to be the first point of contact for patients. This on-site, full-time role manages check-in/check-out, schedules appointments, verifies insurance, collects payments, and assists clinical and optical teams with day-to-day administrative tasks.

The position requires a high school diploma or equivalent, strong communication and customer service skills, and basic computer/EHR experience.

Qualifikationen

• High school diploma or equivalent required.
• Previous medical office or front desk experience preferred, ophthalmology or optometry experience a plus.
• Strong communication and customer service skills.
• Excellent attention to detail and ability to multitask in a fast-paced environment.
• Basic computer skills: experience with electronic health record (EHR) systems preferred.
• Professional appearance and demeanor.

Aufgaben

• Greet patients and visitors in a courteous, professional manner.
• Check patients in and out, confirm appointments, and update demographic and insurance information in the practice management system.
• Schedule, reschedule, and confirm patient appointments for exams, procedures, and optical services.
• Verify insurance eligibility and obtain authorizations as needed.
• Collect co-pays, balances, and other payments; issue receipts and maintain accurate cash logs.
• Answer and route incoming phone calls; take detailed messages and ensure prompt follow-up.
• Maintain confidentiality and compliance with HIPAA and Marion Eye Center policies.
• Assist with scanning, filing, and maintaining patient records.
• Support doctors, technicians, and optical staff with patient flow to ensure an efficient schedule.
• Maintain a clean, organized, and professional reception area.
• Perform additional administrative duties as assigned by management.

Kenntnisse

Strong communication

Customer service

Multitasking

Attention to detail

Ausbildung

High school diploma or equivalent

Tools

Electronic Health Records (EHR)

Jobbeschreibung

Job Details: Job Location: Carlyle - Carlyle, IL, Position Type: Full Time, Salary Range: $16.00 - $16.00Hourly, Front Desk Receptionist – Marion Eye Center

Location: Carlyle

Position Type: Full-Time / On-Site

Position Summary

The Front Desk Receptionist serves as the first point of contact for patients at Marion Eye Center. This role is responsible for creating a welcoming, professional, and efficient environment by managing patient check-in and check-out, scheduling appointments, verifying insurance, collecting payments, and assisting the clinical and optical teams with day-to-day administrative support.

Key Responsibilities

• Greet patients and visitors in a courteous, professional manner.
• Check patients in and out, confirm appointments, and update demographic and insurance information in the practice management system.
• Schedule, reschedule, and confirm patient appointments for exams, procedures, and optical services.
• Verify insurance eligibility and obtain authorizations as needed.
• Collect co-pays, balances, and other payments; issue receipts and maintain accurate cash logs.
• Answer and route incoming phone calls; take detailed messages and ensure prompt follow-up.
• Maintain confidentiality and compliance with HIPAA and Marion Eye Center policies.
• Assist with scanning, filing, and maintaining patient records.
• Support doctors, technicians, and optical staff with patient flow to ensure an efficient schedule.
• Maintain a clean, organized, and professional reception area.
• Perform additional administrative duties as assigned by management.

Qualifications

• High school diploma or equivalent required.
• Previous medical office or front desk experience preferred, ophthalmology or optometry experience a plus.
• Strong communication and customer service skills.
• Excellent attention to detail and ability to multitask in a fast-paced environment.
• Basic computer skills: experience with electronic health record (EHR) systems preferred.
• Professional appearance and demeanor.

Work Environment

• Clinic setting across Southern Illinois locations.
• Frequent interaction with patients, staff, and physicians.
• Must be able to sit, stand, and move between exam rooms and the front office as needed.

Benefits

• Competitive pay
• Health, dental, and vision insurance
• Paid time off and holidays
• 401(k) retirement plan
• Employee discounts on eyewear and services