Front Counter Sales

Pine Belt CDJR MS; Kennesaw (GA); On-site; USD 15,000 - 22,000; Full time

Benefits offered by this job

401(k) with Company Match

Health, Dental, Vision, and Life Ins.

Paid Time Off

Paid On-the-Job Training

Job summary

Southern Tire Mart is seeking a customer-focused Front Desk/Service Writer to greet customers, explain services, and manage service tickets. You will coordinate schedules with technicians, communicate costs and timelines, and handle payments and paperwork at service completion.

Maintain accurate records and keep the front counter area welcoming. Ideal candidates have a high school diploma or GED, 18+ years old with drug screen clearance, and experience in sales/service writing or customer

Qualifications

• High school diploma or GED required.
• Must be 18 years or older and pass a pre-employment drug screen.
• Experience in sales, service writing, or customer service preferred.
• Strong verbal and written communication skills.
• Ability to multitask in a fast-paced environment.
• Basic computer skills and familiarity with service management systems.
• Knowledge of automotive tire services a plus.

Responsibilities

• Greet customers in a professional and friendly manner.
• Explain available services, promotions, and offerings such as free vehicle inspections.
• Create and manage service tickets in the system.
• Coordinate repair schedules with technicians and provide status updates to customers.
• Communicate costs, timelines, and any additional work needed.
• Process customer payments and handle paperwork upon service completion.
• Maintain accurate and organized service records.
• Assist in maintaining a clean and welcoming front counter area.
• Ensure all customer interactions reflect Southern Tire Mart’s service standards.

Skills

Customer service

Sales

Communication

Multi-tasking

POS systems

Basic computer skills

Education

High school diploma or GED

Tools

POS systems

Service management software

Job description

Greet customers in a professional and friendly manner.

Explain available services, promotions, and special offerings such as free vehicle inspections.

Create and manage service tickets in the system.

Coordinate repair schedules with technicians and provide status updates to customers.

Communicate clearly about costs, timelines, and any additional work needed.

Process customer payments and handle necessary paperwork upon service completion.

Maintain accurate and organized service records.

Assist in maintaining a clean and welcoming front counter area.

Ensure all customer interactions reflect Southern Tire Mart’s service standards.

Skills / Education / Requirements:

High school diploma or GED required.

Must be at least 18 years of age and pass a pre-employment drug screen.

Previous experience in sales, service writing, or customer service preferred.

Strong verbal and written communication skills.

Ability to multitask and work effectively in a fast-paced environment.

Basic computer skills and familiarity with POS/service management systems.

Knowledge of automotive or commercial tire services a plus.

• Must be available to work flexible hours, including evenings, weekends, and holidays.
• Overtime maybe required.

401(k) with Company Match

Health, Dental, Vision, and Life Insurance

Paid Time Off

Paid On-the-Job Training

Why Join Southern Tire Mart?

#1 Commercial Tire Dealer in the U.S. since 2008

#1 North America Commercial Tire Dealer since 2012

Family-owned company with a culture of service excellence

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.