Front Counter Service & Sales Specialist (Tires)

Pine Belt CDJR MS; Albuquerque (NM); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

401(k) with Company Match

Health, Dental, Vision, and Life Ins.

Paid Time Off

Paid On-the-Job Training

Job summary

Southern Tire Mart is seeking a friendly Service Writer to greet customers, explain services, and manage service tickets. You will coordinate repairs with technicians and provide timely updates on costs and timelines.

You will process payments, maintain records, and keep the front counter welcoming. A high school diploma and basic computer skills with POS systems are required; experience in sales or service writing is a plus.

Qualifications

• High school diploma or GED required.
• Must be at least 18 and pass a pre-employment drug screen.
• Experience in sales, service writing, or customer service preferred.
• Strong verbal and written communication skills.
• Ability to multitask and work in a fast-paced environment.
• Basic computer skills with POS/service management systems.

Responsibilities

• Greet customers in a professional and friendly manner.
• Explain available services, promotions, and special offerings.
• Create and manage service tickets in the system.
• Coordinate repair schedules with technicians and provide status updates.
• Communicate costs, timelines, and additional work clearly.
• Process customer payments and handle paperwork on service completion.
• Maintain accurate and organized service records.
• Assist in maintaining a clean front counter area.
• Ensure all interactions reflect Southern Tire Mart's service standards.

Skills

Verbal communication

Written communication

Multitasking

POS systems

Education

High school diploma or GED

Tools

POS/service management systems

Job description

Southern Tire Mart is seeking a friendly Service Writer to greet customers, explain services, and manage service tickets. You will coordinate repairs with technicians and provide timely updates on costs and timelines.

You will process payments, maintain records, and keep the front counter welcoming. A high school diploma and basic computer skills with POS systems are required; experience in sales or service writing is a plus.