Front Counter Sales STMP 808

Pine Belt CDJR MS; Lake Point (UT); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

401(k) with Company Match

Health Insurance

Paid Time Off

Paid On-the-Job Training

Job summary

Join Southern Tire Mart, the #1 Commercial Tire Dealer in the U.S. since 2008, as a Customer Service Representative. In this role, you'll greet customers, explain services, and manage service tickets, ensuring a professional and friendly experience.

With a focus on service excellence, Southern Tire Mart offers health benefits, a 401(k) plan, and paid training. A high school diploma and strong communication skills are required, with some customer service experience preferred.

Qualifications

• Must be at least 18 years of age and pass a pre-employment drug screen.
• Previous experience in sales, service writing, or customer service preferred.
• Knowledge of automotive or commercial tire services a plus.

Responsibilities

• Greet customers in a professional and friendly manner.
• Explain available services and special offerings.
• Create and manage service tickets in the system.
• Process customer payments and maintain service records.

Skills

Strong communication skills

Multitasking

Customer service

Basic computer skills

Education

High school diploma or GED

Tools

POS/service management systems

Job description

Greet customers in a professional and friendly manner.

Explain available services, promotions, and special offerings such as free vehicle inspections.

Create and manage service tickets in the system.

Coordinate repair schedules with technicians and provide status updates to customers.

Communicate clearly about costs, timelines, and any additional work needed.

Process customer payments and handle necessary paperwork upon service completion.

Maintain accurate and organized service records.

Assist in maintaining a clean and welcoming front counter area.

Ensure all customer interactions reflect Southern Tire Mart’s service standards.

Skills / Education / Requirements:

High school diploma or GED required.

Must be at least 18 years of age and pass a pre-employment drug screen.

Previous experience in sales, service writing, or customer service preferred.

Strong verbal and written communication skills.

Ability to multitask and work effectively in a fast-paced environment.

Basic computer skills and familiarity with POS/service management systems.

Knowledge of automotive or commercial tire services a plus.

• 401(k) with Company Match
• Health, Dental, Vision, and Life Insurance
• Paid Time Off
• Paid On-the-Job Training

Why Join Southern Tire Mart?

#1 Commercial Tire Dealer in the U.S. since 2008

#1 North America Commercial Tire Dealer since 2012

Family-owned company with a culture of service excellence

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.