Front Counter Sales STM 211

Pine Belt CDJR MS; Bessemer, Northern (AL, KY); Hybrid; USD 25,000 - 35,000; Full time

Benefits offered by this job

Health insurance

401(k) with Company Match

Paid Time Off

Paid On-the-Job Training

Job summary

Southern Tire Mart is seeking customer-focused individuals to work at the front counter. You will greet customers, explain services, manage service tickets, and provide status updates. Candidates should possess strong communication skills and a high school diploma or GED.

The position requires multitasking in a fast-paced environment and offers benefits such as health insurance, a 401(k) plan, and paid time off. Join a family-owned company recognized as the #1 Commercial Tire Dealer in the U.S.

Qualifications

• High school diploma or GED required.
• Previous experience in sales, service writing, or customer service preferred.
• Must be at least 18 years of age and pass a pre-employment drug screen.

Responsibilities

• Greet customers in a professional manner.
• Explain available services and promotions.
• Create and manage service tickets in the system.
• Coordinate repair schedules with technicians.
• Process customer payments and handle paperwork.

Skills

Customer service

Communication skills

Multitasking

Basic computer skills

Automotive knowledge

Education

High school diploma or GED

Tools

POS/service management systems

Job description

Greet customers in a professional and friendly manner at the front counter and drive up service area.

Explain available services, promotions, and special offerings such as free vehicle inspections.

• Direct incoming vehicles safely into the appropriate service lane or work area.

Create and manage service tickets in the system.

Coordinate repair schedules with technicians and provide status updates to customers.

Communicate clearly about costs, timelines, and any additional work needed.

Process customer payments and handle necessary paperwork upon service completion.

Maintain accurate and organized service records.

Assist in maintaining a clean and welcoming front counter area.

Ensure all customer interactions reflect Southern Tire Mart’s service standards.

Skills / Education / Requirements:

High school diploma or GED required.

Must be at least 18 years of age and pass a pre-employment drug screen.

Previous experience in sales, service writing, or customer service preferred.

Strong verbal and written communication skills.

Ability to multitask and work effectively in a fast-paced environment.

Basic computer skills and familiarity with POS/service management systems.

Knowledge of automotive or commercial tire services a plus.

• Must be available to work flexible hours, including evenings, weekends, and holidays.
• Overtime maybe required.

401(k) with Company Match

Health, Dental, Vision, and Life Insurance

Paid Time Off

Paid On-the-Job Training

Why Join Southern Tire Mart?

#1 Commercial Tire Dealer in the U.S. since 2008

#1 North America Commercial Tire Dealer since 2012

Family-owned company with a culture of service excellence

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.