Front Counter Operations Coordinator

Topcon Solutions Store; Spokane, Northern (WA, KY); Hybrid; USD 32,000 - 41,000; Full time

Job summary

Topcon Solutions Store in Spokane, WA, is seeking a Front Counter Operations Coordinator to manage front-counter activities and key administrative tasks. You will handle walk-in customers, phone calls, and order entry, coordinating with sales and service teams to ensure smooth daily operations.

The role requires attention to detail, strong communication, and the ability to assist with inventory, vendor invoicing, and ERP documentation.

Qualifications

• High School Diploma or equivalent required.
• Experience in office administration or front-desk operations preferred.
• Strong customer service and interpersonal skills essential.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Experience with ERP systems (SAP a plus).

Responsibilities

• Serve walk-in customers and manage incoming phone calls.
• Enter/update sales and rental orders with the sales team.
• Monitor open orders for timely shipping or fulfillment.
• Perform weekly cycle counts and coordinate inventory counts.
• Coordinate inventory transfers between locations.
• Work with service department to ensure timely turnaround of equipment.
• Update inventory, sales and rental records in ERP system.
• Process vendor invoices and forward to accounting.

Skills

Customer service

Microsoft Office

ERP systems

Inventory control

Sales support

Office administration

Lifting 50 lbs

Education

High School Diploma or equivalent

Tools

SAP

Job description

Topcon Solutions Store in Spokane, WA, is seeking a Front Counter Operations Coordinator to manage front-counter activities and key administrative tasks. You will handle walk-in customers, phone calls, and order entry, coordinating with sales and service teams to ensure smooth daily operations.

The role requires attention to detail, strong communication, and the ability to assist with inventory, vendor invoicing, and ERP documentation.