Front Counter & Inventory Operations Coordinator (Boise)

Topcon Solutions Store; Boise (ID); On-site; USD 42,000 - 54,000; Full time

Job summary

Topcon Solutions Store in Boise, ID is seeking a detail‑oriented Operations Coordinator to support front counter activities and administrative workflows. You’ll greet customers, process sales and rental orders, coordinate deliveries, and maintain ERP records to keep projects moving smoothly.

Collaborating with sales, service, and warehouse teams, you will monitor inventory, reconcile invoices, handle petty cash, and ensure accurate documentation.

Qualifications

• High School Diploma or equivalent.
• Experience in office administration or front-desk operations.
• Strong customer service and interpersonal skills.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Experience with ERP systems (SAP experience a plus).
• Preferred experience in inventory control, customer service, warehouse operations, or construction-related retail.
• Basic sales support or marketing experience is a plus.
• Ability to lift up to 50 pounds.

Responsibilities

• Serving walk-in customers and managing all incoming phone calls.
• Entering and updating sales and rental orders in coordination with the sales team, ensuring special handling or delivery requirements are documented.
• Monitoring open sales and purchase orders to ensure accurate and timely shipping or fulfillment.
• Performing weekly cycle counts and coordinating mobile inventory counts with sales representatives.
• Coordinating inventory transfers between locations.
• Working closely with the service department to ensure timely turnaround of customer equipment.
• Updating and maintaining inventory, sales, and rental records in the ERP system.
• Processing vendor invoices and forwarding them to the accounting department.
• Reconciling petty cash and ensuring all checks and cash transactions are submitted to accounting.
• Monitoring sales activity, troubleshooting customer or internal issues, and coordinating equipment pickup or delivery as needed.

Skills

Customer service

Detail-oriented

Communication

Teamwork

Organizational skills

Microsoft Office

Education

High School Diploma

Tools

ERP systems (SAP)

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Topcon Solutions Store in Boise, ID is seeking a detail‑oriented Operations Coordinator to support front counter activities and administrative workflows. You’ll greet customers, process sales and rental orders, coordinate deliveries, and maintain ERP records to keep projects moving smoothly.

Collaborating with sales, service, and warehouse teams, you will monitor inventory, reconcile invoices, handle petty cash, and ensure accurate documentation.