Front Counter & Inventory Operations Coordinator

Topcon Positioning Systems; Spokane (WA); On-site; USD 32,000 - 41,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401(k) plan

Tuition reimbursement

Paid holidays

Job summary

Topcon Positioning Systems is seeking a Front Counter Operations Coordinator in Spokane, WA. You’ll be the first contact for customers, handle phones, process orders with the sales team, and keep inventory records updated in the ERP system.

The role requires a high school diploma, strong customer service, and proficiency in Microsoft Office; SAP/ERP experience is a plus. Expect a full‑time schedule with comprehensive benefits and a collaborative, fast‑paced environment.

Qualifications

• High School Diploma or equivalent.
• Experience in office administration or front‑desk operations.
• Strong customer service and interpersonal skills.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Experience with ERP systems (SAP a plus).
• Ability to lift up to 50 pounds.

Responsibilities

• Serving walk‑in customers and managing all incoming phone calls.
• Entering and updating sales and rental orders with the team.
• Monitoring open orders to ensure timely shipping or fulfillment.
• Coordinating weekly cycle counts and inventory transfers.
• Coordinating inventory transfers between locations.
• Working with the service department to ensure timely turnaround of equipment.
• Maintaining inventory, sales, and rental records in the ERP system.
• Processing vendor invoices and forwarding to accounting.
• Reconcile petty cash and ensure cash transactions are submitted.
• Troubleshooting issues and coordinating equipment pickup or delivery.

Skills

Customer service

Interpersonal skills

Office administration

Microsoft Excel

Microsoft Word

Microsoft Outlook

Education

High School Diploma or equivalent

Tools

SAP

ERP systems

Inventory management software

Job description

Topcon Positioning Systems is seeking a Front Counter Operations Coordinator in Spokane, WA. You’ll be the first contact for customers, handle phones, process orders with the sales team, and keep inventory records updated in the ERP system.

The role requires a high school diploma, strong customer service, and proficiency in Microsoft Office; SAP/ERP experience is a plus. Expect a full‑time schedule with comprehensive benefits and a collaborative, fast‑paced environment.