Front Counter & Operations Coordinator

Topcon Solutions, Inc.; Boise (ID); On-site; USD 42,000 - 52,000; Full time

Job summary

Topcon Solutions, Inc. is hiring a Front Counter Operations Coordinator to be the first point of contact for customers and field teams. You will support sales, service, and warehouse staff, manage orders, and keep inventory records up to date at our Boise area location.

You will interact with customers at the front counter, handle phones, and ensure accurate documentation of orders and deliveries. Strong communication and organizational skills are essential.

Qualifications

• High School Diploma or equivalent.
• Experience in office administration or front-desk operations.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Experience with ERP systems (SAP a plus).
• Ability to lift up to 50 pounds.

Responsibilities

• Serving walk-in customers and managing all incoming phone calls.
• Entering and updating sales and rental orders in coordination with the sales team.
• Monitoring open sales and purchase orders to ensure timely shipping.
• Performing weekly cycle counts and coordinating inventory counts.
• Coordinating inventory transfers between locations.
• Working with the service department for timely equipment turnaround.
• Updating and maintaining inventory, sales, and rental records in the ERP system.
• Processing vendor invoices and forwarding to accounting.
• Reconcile petty cash and submit cash transactions to accounting.
• Monitoring sales activity and resolving issues with customers or internal teams.

Skills

Customer service

Front desk

MS Office

Inventory control

Communication

SAP ERP

Education

High School Diploma or equivalent

Tools

ERP systems (SAP)

Job description

Topcon Solutions, Inc. is hiring a Front Counter Operations Coordinator to be the first point of contact for customers and field teams. You will support sales, service, and warehouse staff, manage orders, and keep inventory records up to date at our Boise area location.

You will interact with customers at the front counter, handle phones, and ensure accurate documentation of orders and deliveries. Strong communication and organizational skills are essential.