Front & Back Office Medical Assistant – Patient Care & Admin

Marathon-Health; Lakeland (FL); On-site; USD 26,000 - 32,000; Full time

Job summary

Marathon Health is seeking a detail-oriented front desk administrator at our Lakeland health center. You will handle reception, appointment scheduling, and patient check-ins while maintaining confidential records and accurate billing information.

Responsibilities include answering calls, assisting with forms, reconciling payments, and supporting medical staff with documentation. The role requires strong communication and organizational skills in a fast-paced, HIPAA-conscious environment.

Qualifications

• High school diploma or GED required; 1–3 years in medical front office.
• Associate degree in healthcare preferred.
• Proficient with electronic medical record systems.
• Strong Microsoft 365 skills (Word, Excel, Outlook, PowerPoint).
• Excellent written and oral communication; customer service oriented.

Responsibilities

• Answer calls, greet visitors, manage appointments and calendars.
• Process mail, maintain supplies, handle payments and deposits.
• Maintain patient records and HIPAA confidentiality.
• Support medical staff with form completion and referrals.
• Keep reception area clean and professional.
• Coordinate with vendors and deliveries.

Skills

Communication skills

Customer service

Time management

Organizational skills

Education

High school diploma or GED

Associate degree preferred

Tools

Microsoft Teams

Microsoft 365

Word

Excel

Outlook

PowerPoint

Job description

Marathon Health is seeking a detail-oriented front desk administrator at our Lakeland health center. You will handle reception, appointment scheduling, and patient check-ins while maintaining confidential records and accurate billing information.

Responsibilities include answering calls, assisting with forms, reconciling payments, and supporting medical staff with documentation. The role requires strong communication and organizational skills in a fast-paced, HIPAA-conscious environment.