Medical Office Admin - Front & Back Office

Marathon Health, LLC; Lakeland (FL); On-site; USD 26,000 - 32,000; Full time

Job summary

Marathon Health, LLC is seeking a proactive Administrative Support Specialist to join our Lakeland health center. You will handle front desk reception, answer calls, greet visitors, and assist with appointments and calendars.

You will also manage patient records, process payments, and support HIPAA-compliant operations. The role requires strong communication, customer service, and organizational skills, with experience in medical offices and familiarity with EMR systems.

Qualifications

• High school diploma or GED required.
• 1–3 years of related medical office experience preferred.
• Proficiency with electronic medical records systems and Microsoft Office suite.

Responsibilities

• Answer incoming calls and greet visitors; verify member status.
• Schedule and manage appointments; maintain calendars.
• Create professional correspondence and documents; process mail and packages.
• Maintain supplies and manage payments (co-pays); reconcile cash/cards.
• Assist Medical Assistants with EMR data entry and document filing.
• Maintain patient confidentiality per HIPAA regulations.

Skills

Communication

Customer service

Time management

Multitasking

Teamwork

Integrity

Adaptability

Organization

HIPAA compliance

Microsoft Teams

Microsoft 365

Education

High School Diploma or GED

Associate degree in healthcare or related field

Tools

EMR system

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

Marathon Health, LLC is seeking a proactive Administrative Support Specialist to join our Lakeland health center. You will handle front desk reception, answer calls, greet visitors, and assist with appointments and calendars.

You will also manage patient records, process payments, and support HIPAA-compliant operations. The role requires strong communication, customer service, and organizational skills, with experience in medical offices and familiarity with EMR systems.