Friendly In-Store Service Associate

Hy-Vee, Inc.; Waterloo (IA); On-site; USD 17,000 - 22,000; Full time

Job summary

Hy-Vee, Inc. is hiring a Customer Service associate in our General department. You will assist customers with mailing, money transfers, license purchases, and other in-store services, ensuring accuracy and a welcoming atmosphere.

Responsibilities include greeting customers, handling mail and money orders, selling licenses and checks, processing refunds, and keeping the work area organized while collaborating with store teams to deliver exceptional service.

Qualifications

• High school diploma or equivalent required.
• 6+ months up to 1 year of related work experience preferred.
• Ability to handle multiple tasks and learn quickly.

Responsibilities

• Greet customers with a friendly demeanor and assist with in-store services.
• Weigh packages, process mail and various transaction types.
• Sell money orders, checks, and lottery-related tasks where applicable.
• Assist customers at registers and provide accurate, courteous service.
• Maintain a clean, organized work area and follow Hy-Vee policies.

Skills

Customer service

Clear communication

Arithmetic calculations

Team collaboration

Problem solving

Education

High school diploma or equivalent

Job description

Hy-Vee, Inc. is hiring a Customer Service associate in our General department. You will assist customers with mailing, money transfers, license purchases, and other in-store services, ensuring accuracy and a welcoming atmosphere.

Responsibilities include greeting customers, handling mail and money orders, selling licenses and checks, processing refunds, and keeping the work area organized while collaborating with store teams to deliver exceptional service.