In-Store Customer Service Pro

Hy-Vee, Inc.; Pella (IA); On-site; USD 19,000 - 25,000; Full time

Job summary

Hy-Vee, Inc. in Iowa is seeking a Customer Service team member to greet customers, assist with mailing packages, money services, and license purchases.

You will process Western Union transactions, cash checks, and support various in-store services while maintaining a friendly, efficient service mindset. The role requires a high school diploma or equivalent and 6 months to 1 year of related experience, with a strong emphasis on accuracy and customer satisfaction.

Qualifications

• High school diploma or equivalent required.
• Over six months up to one year of related experience preferred.
• Willingness to learn and be a team player.

Responsibilities

• Provide prompt, friendly customer service by greeting customers and making interactions positive.
• Weigh packages, process mail and money-related transactions.
• Assist customers with store services including check cashing, license purchases, and utility payments.
• Operate registers, answer phones, and maintain a clean, orderly work area.

Skills

Problem solving

Arithmetic

Documentation

Customer guidance

Clear communication

Education

High school diploma or equivalent

Job description

Hy-Vee, Inc. in Iowa is seeking a Customer Service team member to greet customers, assist with mailing packages, money services, and license purchases.

You will process Western Union transactions, cash checks, and support various in-store services while maintaining a friendly, efficient service mindset. The role requires a high school diploma or equivalent and 6 months to 1 year of related experience, with a strong emphasis on accuracy and customer satisfaction.