In-Store Customer Experience Associate

Hy-Vee Inc; City of Rochester (NY); On-site; USD 19,000 - 23,000; Full time

Job summary

Hy-Vee Inc. is seeking a Customer Service team member for our General department. You will greet customers, assist with mail, money orders, licenses, and refunds, and maintain a clean, welcoming store environment. Emphasis on accuracy, customer care, and teamwork in a fast-paced retail setting.

The role includes handling a variety of transactions, ensuring customer satisfaction, and following Hy-Vee policies. Prior experience in customer service preferred.

Qualifications

• Provide friendly, professional customer service at all times.
• Accurately perform arithmetic calculations for transactions.
• Develop and maintain organized files and records.

Responsibilities

• Greet customers and build rapport to ensure a positive experience.
• Weigh and process mail, packages, and various form of payments/money orders.
• Assist customers with licenses, refunds, and basic store services as needed.

Skills

Customer service

Communication

Arithmetic

Problem solving

Teamwork

Education

High school diploma or equivalent

Tools

POS system

Job description

Hy-Vee Inc. is seeking a Customer Service team member for our General department. You will greet customers, assist with mail, money orders, licenses, and refunds, and maintain a clean, welcoming store environment. Emphasis on accuracy, customer care, and teamwork in a fast-paced retail setting.

The role includes handling a variety of transactions, ensuring customer satisfaction, and following Hy-Vee policies. Prior experience in customer service preferred.