Friendly Healthcare Front Desk Specialist

United Surgical Partners International, Inc; Houston (TX); On-site; USD 21,000 - 28,000; Full time

Job summary

Memorial Hermann Surgery Center Southwest is seeking a friendly and organized Receptionist to be the first point of contact for patients and visitors. This fast-paced healthcare environment rewards exceptional customer service while handling front office duties.

The role requires a warm, welcoming attitude and the ability to coordinate efficiently with clinical and administrative teams. Bilingual ability is a plus and professional demeanor is essential.

Qualifications

• 1 year of experience in a medical office or customer service role.
• Healthcare setting experience preferred.
• High school diploma or equivalent required; medical admin training a plus.
• Strong customer service and communication skills.

Responsibilities

• Greet patients and visitors professionally.
• Answer and direct phone calls; take messages as needed.
• Manage patient check-in/out; complete paperwork accurately.
• Verify insurance information and collect co-pays.
• Maintain patient records and appointment schedules.

Skills

Customer service

Multi-tasking

Communication

Phone etiquette

Bilingual

Education

High school diploma

Medical administration training

Tools

EMR systems

Scheduling software

Billing software

Job description

Memorial Hermann Surgery Center Southwest is seeking a friendly and organized Receptionist to be the first point of contact for patients and visitors. This fast-paced healthcare environment rewards exceptional customer service while handling front office duties.

The role requires a warm, welcoming attitude and the ability to coordinate efficiently with clinical and administrative teams. Bilingual ability is a plus and professional demeanor is essential.