Healthcare Front Desk Specialist

Lifepoint Health®; Temple (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical, dental & vision plans

PTO and family leave

Tuition assistance

401(k) with company match

Disability insurance

Job summary

Temple Rehabilitation Hospital in Temple, TX, part of Lifepoint Health, is seeking a Receptionist to join the front office team. You will greet patients, handle admissions, update records, and manage insurance information with professionalism.

The role requires a high school diploma (preferred), experience in medical front office, and knowledge of medical terminology. Applicants must thrive in a fast-paced environment and support a patient-first culture.

Qualifications

• High school diploma preferred.
• Medical front office experience preferred.
• Knowledge of medical terminology preferred.
• Requires critical thinking and decisive judgement.
• Ability to work with minimal supervision and in a stressful environment.

Responsibilities

• Greet visitors and communicate with patients and providers.
• Complete check-in/check-out process.
• Enter and update patient demographics and insurance information.
• Collect copay/coinsurance balances for current visit and outstanding balances.
• Answer phone calls and route messages; manage communication flow.
• Schedule referrals for patients to see other physicians/specialists.
• Maintain neat front office and monitor supplies; respond to requests.

Skills

Greet visitors

Phone handling

Records coordination

Demographics entry

Education

High school diploma

Job description

Temple Rehabilitation Hospital in Temple, TX, part of Lifepoint Health, is seeking a Receptionist to join the front office team. You will greet patients, handle admissions, update records, and manage insurance information with professionalism.

The role requires a high school diploma (preferred), experience in medical front office, and knowledge of medical terminology. Applicants must thrive in a fast-paced environment and support a patient-first culture.