Friendly Front Desk Receptionist & Resident Concierge

Greencroft Retirement Communities, Inc.; Holt (MI); On-site; USD 19,000 - 24,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Voluntary Life Insurance

403(b) Retirement Plan with Employer 2

Paid Time Off (PTO)

Job summary

Great Lakes Christian Homes, part of Greencroft Communities, seeks a friendly receptionist to warmly welcome residents, families, visitors, and staff. You will provide excellent customer service, greet guests, answer calls, and perform clerical tasks in a collaborative setting.

Responsibilities include maintaining a professional reception area, protecting resident privacy, and contributing to a positive, team-oriented work environment. Competitive benefits are available.

Qualifications

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Basic computer proficiency.
• Able to multitask, stay organized, and pay attention to detail.
• Professional, dependable, and able to remain calm in a busy environment.

Responsibilities

• Greet and welcome residents, families, guests, and vendors.
• Answer and direct incoming phone calls professionally.
• Provide excellent customer service and assist visitors with questions or directions.
• Perform general clerical and administrative support duties.
• Prepare mailings and assist with office projects as assigned.
• Maintain a clean, organized, and professional reception area.
• Communicate effectively with residents, families, and fellow team members.
• Protect resident privacy and maintain confidentiality.
• Support a positive, team-oriented work environment.

Skills

Customer service

Communication skills

Basic computer skills

Multitasking

Attention to detail

Professionalism

Calm under pressure

Education

High school diploma

Job description

Great Lakes Christian Homes, part of Greencroft Communities, seeks a friendly receptionist to warmly welcome residents, families, visitors, and staff. You will provide excellent customer service, greet guests, answer calls, and perform clerical tasks in a collaborative setting.

Responsibilities include maintaining a professional reception area, protecting resident privacy, and contributing to a positive, team-oriented work environment. Competitive benefits are available.