Part-Time Front Desk Concierge for Resident Services

Great Lakes Mgmt Co; Woodbury (MN); On-site; USD 16,000 - 18,000; Part time

Job summary

Great Lakes Management Company in Woodbury, MN is seeking a part-time receptionist to provide courteous reception for residents, staff and visitors and act as central communications hub during emergencies. The role requires strong customer service, communication, and basic office skills.

The receptionist will handle messages, monitor security and safety systems, assist with daily administrative tasks, and support staff across various duties while ensuring a professional and welcoming front desk

Qualifications

• Minimum 1 year receptionist experience with multiline phone system.
• Strong Customer Service Skills.
• Strong Communication Skills.
• Strong Problem Solving and Judgment Skills.
• Ability to relate to aging population.
• Must read, write, spell, do basic math, speak and understand English.

Responsibilities

• Deal professionally and courteously on the phone and in person with residents, visitors, staff, and all others.
• Maintain confidentiality and sensitivity.
• Monitor safety systems and emergency response system.
• Ensure staff responds promptly to situations.
• Accurately take messages and relay to relevant staff.
• Secure keys, pagers, and monitor security cameras.
• Provide information about facility services to inquiries.
• Respond to emergencies following procedures.
• Perform miscellaneous administrative tasks as assigned.
• Adhere to GLMC policies and procedures.

Skills

Receptionist experience

Multiline phone system

Customer service

Communication skills

Problem solving

Reading/writing English

Microsoft Office/Excel basics

Education

High School Diploma or GED

Tools

Microsoft Office

Excel

Job description

Great Lakes Management Company in Woodbury, MN is seeking a part-time receptionist to provide courteous reception for residents, staff and visitors and act as central communications hub during emergencies. The role requires strong customer service, communication, and basic office skills.

The receptionist will handle messages, monitor security and safety systems, assist with daily administrative tasks, and support staff across various duties while ensuring a professional and welcoming front desk