Receptionist - Monday-Friday

Greencroft Retirement Communities, Inc.; Holt (MI); On-site; USD 19,000 - 24,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Voluntary Life Insurance

403(b) Retirement Plan with Employer 2

Paid Time Off (PTO)

Job summary

Great Lakes Christian Homes, part of Greencroft Communities, seeks a friendly receptionist to warmly welcome residents, families, visitors, and staff. You will provide excellent customer service, greet guests, answer calls, and perform clerical tasks in a collaborative setting.

Responsibilities include maintaining a professional reception area, protecting resident privacy, and contributing to a positive, team-oriented work environment. Competitive benefits are available.

Qualifications

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Basic computer proficiency.
• Able to multitask, stay organized, and pay attention to detail.
• Professional, dependable, and able to remain calm in a busy environment.

Responsibilities

• Greet and welcome residents, families, guests, and vendors.
• Answer and direct incoming phone calls professionally.
• Provide excellent customer service and assist visitors with questions or directions.
• Perform general clerical and administrative support duties.
• Prepare mailings and assist with office projects as assigned.
• Maintain a clean, organized, and professional reception area.
• Communicate effectively with residents, families, and fellow team members.
• Protect resident privacy and maintain confidentiality.
• Support a positive, team-oriented work environment.

Skills

Customer service

Communication skills

Basic computer skills

Multitasking

Attention to detail

Professionalism

Calm under pressure

Education

High school diploma

Job description

Location: Great Lakes Christian Homes | Greencroft Communities
Pay: $13.88–$17.73 per hour
Schedule: Monday–Thursday, 8:00 a.m.–4:30 p.m. & Friday, 7:30 a.m.–4:00 p.m.

Be the Welcoming Face of Our Community!

Are you a friendly, organized person who enjoys helping others? Join the team at Great Lakes Christian Homes, where you'll be the welcoming face of our community for residents, families, visitors, and team members.

This position is perfect for someone who enjoys customer service, working in a collaborative environment, and making a positive first impression every day.

At Greencroft Communities, we are guided by our CROFT Values:

• Creativity – Finding innovative ways to serve others.
• Respect – Treating every person with dignity and compassion.
• Openness – Communicating honestly and embracing new ideas.
• Fairness – Acting with integrity and consistency.
• Teamwork – Working together to provide exceptional service.

If these values describe you, we'd love to meet you!

What You'll Do

As our receptionist, you'll help ensure our campus runs smoothly while creating a warm and welcoming experience for everyone who visits or calls.

Responsibilities include:

• Greet and welcome residents, families, guests, and vendors.
• Answer and direct incoming phone calls professionally.
• Provide excellent customer service and assist visitors with questions or directions.
• Perform general clerical and administrative support duties.
• Prepare mailings and assist with office projects as assigned.
• Maintain a clean, organized, and professional reception area.
• Communicate effectively with residents, families, and fellow team members.
• Protect resident privacy and maintain confidentiality.
• Support a positive, team-oriented work environment.

What We're Looking For

Required:

• High school diploma or equivalent.
• Strong customer service and communication skills.
• Basic computer proficiency.
• Ability to multitask, stay organized, and pay close attention to detail.
• Professional, dependable, and able to remain calm in a busy environment.

Preferred:

• Experience working with older adults.
• Previous receptionist, administrative, or customer service experience.

Physical Requirements

• Ability to sit, stand, walk, and use a computer throughout the shift.
• Ability to occasionally lift up to 25 pounds.
• Frequent use of hands for typing, filing, and answering phones.
• Medical, Dental, and Vision Insurance
• Voluntary Life Insurance
• 403(b) Retirement Plan with Employer Match
• Paid Time Off (PTO)

Why Join Greencroft Communities?

At Great Lakes Christian Homes, you'll become part of a mission-driven team dedicated to enriching the lives of older adults. We value every team member and believe that creating a welcoming environment starts with the people who greet our residents and visitors each day.

We're Hiring – Come Meet Us!

We'd love the opportunity to meet you, share more about the position, and learn about you!

If you're dependable, friendly, and enjoy helping others, we'd love to have you join our team.