Friendly Front Desk & Enrollment Sales Associate

goldfish-careers; Eagan (MN); On-site; USD 16,531 - 22,041; Part time

Job summary

Goldfish Swim School is seeking a Front Desk and Sales Associate to be the welcoming face of our front desk. You will greet families, guide enrollment, respond to inquiries, and support sales efforts in a fast-paced environment.

This part-time, non-exempt role requires evening and weekend availability, basic computer skills, CPR/First Aid/AED certifications through Goldfish Swim School, and a friendly, detail-oriented approach to helping families feel heard and confident in enrolling.

Qualifications

• Must have CPR, First Aid, and AED certifications through Goldfish Swim School.
• Evening and weekend shifts required.
• Previous customer service or administrative experience preferred.
• Basic computer skills and comfort with learning new software.

Responsibilities

• Greet every member and family at check-in to create a welcoming atmosphere.
• Answer phones, respond to inquiries, and conduct outbound sales calls.
• Guide families through the student registration/enrollment process.
• Handle customer concerns professionally and resolve issues.
• Assist families with merchandise and vending purchases.
• Make calls to resolve open account issues with care.
• Maintain a clean, organized front desk, snack area, changing rooms, restrooms, and lobby.
• Enforce safety rules and administer first aid when necessary.

Skills

Natural communicator

Customer service

Administrative experience

Basic computer skills

Tools

Systems training

Job description

Goldfish Swim School is seeking a Front Desk and Sales Associate to be the welcoming face of our front desk. You will greet families, guide enrollment, respond to inquiries, and support sales efforts in a fast-paced environment.

This part-time, non-exempt role requires evening and weekend availability, basic computer skills, CPR/First Aid/AED certifications through Goldfish Swim School, and a friendly, detail-oriented approach to helping families feel heard and confident in enrolling.