Fresh Foods Production & Customer Service Specialist

Whole Foods Market; New York (NY); Sur place; USD 26 000 - 35 000; Plein temps

Résumé du poste

Whole Foods Market is hiring for a Team Member role focused on production, counter service, sanitation, and stocking. You will support customer service and uphold store SOPs while aligning with core values and safety regulations.

You will assist with prepared foods, ensure labeling and dating, reduce waste, help customers understand products, and maintain clean walk-ins and freezers. The job requires flexibility in schedule and teamwork.

Qualifications

• No prior retail experience required.
• Must be able to lift 50 pounds and stand for long shifts.
• Flexible schedule including nights, weekends and holidays as needed.

Responsabilités

• Assists with production for all Prepared Foods venues.
• Ensures all prepared foods are properly labeled, dates, initialed, covered, and rotated.
• Ensures product meets WFM guidelines for quality and preparation.
• Documents waste and spoilage using appropriate forms.
• Ensures product production is performed using correct measuring devices and all recipes are followed.
• Helps customers understand the difference between WFM products and products at conventional stores.
• Ensures walk-ins and freezers are kept clean and well-organized.
• Arrives to work station on time, appropriately groomed, dressed and ready to work; works all scheduled shifts and attends required trainings and meetings.
• Provides excellent customer service, addresses needs of customers in a timely and effective manner and models suggestive selling techniques; answers phones and pages promptly and courteously.

Connaissances

Product knowledge

Multi-site teamwork

Customer service

Food safety awareness

Time management

Communication

Description du poste

Whole Foods Market is hiring for a Team Member role focused on production, counter service, sanitation, and stocking. You will support customer service and uphold store SOPs while aligning with core values and safety regulations.

You will assist with prepared foods, ensure labeling and dating, reduce waste, help customers understand products, and maintain clean walk-ins and freezers. The job requires flexibility in schedule and teamwork.