French-Speaking Tech Support Specialist (Greece Relocation)

Mercier Consultancy Group; United States; Remote; USD 31,000 - 45,000; Full time

Benefits offered by this job

Fully Paid Training

Health Insurance

Relocation Package (flight, transfer,

Job summary

Mercier Consultancy Group is seeking French-speaking Customer Experts for Miele in Greece. You will provide top-tier support for high-end consumer electronics, troubleshoot technical issues, and maintain product knowledge to guide customers effectively.

Fluent French and strong English are required, with a willingness to relocate. EU passport is mandatory, and training, relocation assistance, and relocation incentives are provided by a premium global employer.

Qualifications

• Fluent or native French (spoken and written).
• Strong command of English for corporate training and internal communication.
• Experience in customer service or technical support is advantageous.
• Willingness to relocate and work in Greece.
• Valid EU passport is mandatory.

Responsibilities

• Deliver exceptional customer support for Miele products via phone, email, and chat.
• Provide technical guidance and troubleshooting for home appliances.
• Maintain knowledge of product innovations to offer premium advice.
• Handle inquiries professionally to reflect Miele quality.
• Document interactions in the CRM system to monitor service performance.
• Collaborate with internal teams to resolve complex technical issues.

Skills

French language

English proficiency

Customer service

Technical support

CRM software

Tools

CRM software

Job description

Mercier Consultancy Group is seeking French-speaking Customer Experts for Miele in Greece. You will provide top-tier support for high-end consumer electronics, troubleshoot technical issues, and maintain product knowledge to guide customers effectively.

Fluent French and strong English are required, with a willingness to relocate. EU passport is mandatory, and training, relocation assistance, and relocation incentives are provided by a premium global employer.