Italian-Speaking Customer Tech Support in Greece Relocation

Mercier Consultancy Group; United States; Remote; USD 27,000 - 44,000; Full time

Benefits offered by this job

Relocation package

13th/14th salaries

Performance bonus

Fully paid training

Private health insurance

Career progression

Modern workplace

Job summary

Mercier Consultancy Group is partnering with Miele to recruit an Italian-speaking Customer Service Agent in Greece. You will handle high-end consumer electronics inquiries, troubleshoot, and provide premium support via phone, email, and chat.

The role requires native or fluent Italian, strong English, and a genuine passion for luxury appliances. A valid EU passport or residency in Greece is essential, with relocation support provided for successful candidates.

Qualifications

• Native or fluent Italian (spoken and written).
• Professional proficiency in English.
• Previous experience in customer service, preferably in consumer electronics or luxury goods.
• Valid EU passport or Greek residency.
• Ability to deliver premium customer experiences in a fast-paced environment.

Responsibilities

• Provide world-class support to Miele customers across phone, email, and chat.
• Troubleshoot technical inquiries and guide on product range.
• Process service requests and warranty inquiries in the support portal.
• Build strong customer relationships with personalized solutions.
• Stay updated on Miele technology and product innovations.
• Collaborate with internal departments to ensure seamless service.

Skills

Italian fluency

English proficiency

Problem solving

Fast-paced work

Job description

Mercier Consultancy Group is partnering with Miele to recruit an Italian-speaking Customer Service Agent in Greece. You will handle high-end consumer electronics inquiries, troubleshoot, and provide premium support via phone, email, and chat.

The role requires native or fluent Italian, strong English, and a genuine passion for luxury appliances. A valid EU passport or residency in Greece is essential, with relocation support provided for successful candidates.