Spanish-Speaking Miele Support — Greece (Relocation)

Employers from Greece; United States; Remote; USD 27,000 - 36,000; Full time

Benefits offered by this job

Competitive salary with bonus

2 extra salaries per year

Fully paid relocation package

Monthly performance bonus

Fully paid training

Comprehensive health insurance

Career progression opportunities

Job summary

Mercier Consultancy Group is seeking a Spanish Speaking Customer Expert for Miele in Greece. This role focuses on delivering premium support for high-end consumer electronics, handling inquiries across phone, email, and chat, and guiding customers through product features and maintenance.

The ideal candidate communicates in Spanish and English, holds EU work rights for Greece, and thrives in a remote work setting while delivering top-tier customer service.

Qualifications

• Native or fluent Spanish (spoken and written) is required for this role.
• Valid EU passport or work permit for residency in Greece.
• Strong communication skills and a passion for technology and premium electronics.
• Proficiency in English for internal training and collaboration.
• Ability to adapt to a remote work environment while maintaining high performance.
• Prior experience in customer service or technical support is advantageous.

Responsibilities

• Provide premium-level support to customers regarding Miele appliances.
• Troubleshoot technical inquiries and guide on product features and maintenance.
• Manage phone, email, and live chat communications with high service standards.
• Maintain knowledge of the latest consumer electronics innovations for accurate advice.
• Process service requests and warranty inquiries efficiently.
• Build brand loyalty with personalized interactions for Spanish-speaking clients.
• Collaborate with internal teams to escalate complex issues.

Skills

Spanish fluency

EU work permit

Communication skills

English proficiency

Remote work ability

Customer service experience

Job description

Mercier Consultancy Group is seeking a Spanish Speaking Customer Expert for Miele in Greece. This role focuses on delivering premium support for high-end consumer electronics, handling inquiries across phone, email, and chat, and guiding customers through product features and maintenance.

The ideal candidate communicates in Spanish and English, holds EU work rights for Greece, and thrives in a remote work setting while delivering top-tier customer service.