French-Speaking Customer Expert - Remote Greece

Employers from Greece; United States; Remote; USD 30,000 - 45,000; Full time

Benefits offered by this job

Relocation package

Training program

Health insurance

Two extra salaries (13th and 14th)

Career progression

Job summary

Mercier Consultancy Group is seeking French-speaking Customer Experts to support Dyson products from Greece. You will act as a brand ambassador, handling inquiries via phone, email, and chat, and troubleshooting technical issues for premium home appliances.

The role emphasizes expert French communication, CRM documentation, and collaboration with international teams. Relocation to Greece is provided, with a comprehensive training program, health benefits, and opportunities for career progression

Qualifications

• Native or fluent French (spoken and written) is required.
• Experience in customer support or helpdesk roles is preferred.
• Proficient in using CRM systems and email/chat/phone support.

Responsibilities

• Serve as brand ambassador for Dyson, providing premium French-speaking support.
• Handle inquiries via phone, email, and chat for high-end home appliances.
• Troubleshoot technical issues to ensure a smooth Dyson product experience.
• Maintain high customer satisfaction with professional, expert French communication.
• Accurately document interactions in CRM systems and relay insights to teams.

Skills

French language

Customer support

CRM systems

Remote work

Tools

CRM software

Job description

Mercier Consultancy Group is seeking French-speaking Customer Experts to support Dyson products from Greece. You will act as a brand ambassador, handling inquiries via phone, email, and chat, and troubleshooting technical issues for premium home appliances.

The role emphasizes expert French communication, CRM documentation, and collaboration with international teams. Relocation to Greece is provided, with a comprehensive training program, health benefits, and opportunities for career progression