French-Speaking Social Media Support Pro (Flexible Hours)

Employers from Greece; United States; Remote; USD 36,000 - 48,000; Full time

Benefits offered by this job

Private Health Insurance

Training & Development

Performance Bonus

2 Extra Salaries Per Year

Fully Paid Relocation Package

Free Greek Lessons

Job summary

Patrique Mercier Recruitment FR is seeking a French speaking Customer Support Representative for Social Media. You will assist French-speaking clients on Facebook, Twitter, and Instagram, addressing inquiries and building engagement.

The role focuses on customer interactions, brand loyalty, and collaboration with marketing teams, with flexible hours and a relocation package. Fluency in French and English is required, plus experience in social media customer service.

Qualifications

• Fluency in French and English, both written and spoken.
• Experience in customer service, especially via social media.
• Excellent communication and interpersonal skills with customers.
• Familiarity with CRM systems and social media management tools.
• Ability to multitask and stay detail oriented.
• Proactive problem solving and effective issue handling.
• Willingness to work flexible hours including evenings and weekends.

Responsibilities

• Provide Customer Support to French-speaking clients via social media channels.
• Respond to inquiries, comments, and concerns in a timely, professional manner.
• Engage with customers to build relationships and brand loyalty.
• Monitor social platforms for feedback and conversations.
• Collaborate with marketing and comms teams for consistent messaging.
• Document interactions and report trends for service improvements.
• Stay updated on social media trends and best practices.

Skills

Bilingual (Fr/En)

Customer service

Social media engagement

Strong communication

Interpersonal skills

Tools

CRM systems

Social media management tools

Reporting tools

Job description

Patrique Mercier Recruitment FR is seeking a French speaking Customer Support Representative for Social Media. You will assist French-speaking clients on Facebook, Twitter, and Instagram, addressing inquiries and building engagement.

The role focuses on customer interactions, brand loyalty, and collaboration with marketing teams, with flexible hours and a relocation package. Fluency in French and English is required, plus experience in social media customer service.